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Sightseer
Posts: 5

GoPro Hero 5 Session Not Recording Properly Over 1080p

[ Edited ]

Greetings;

My Hero 5 Session is not Recording properly over 1080p.
Even 1080p records with awful blurred quality.

Over 1080p; the camera will record slow; fragmented chunky video.
In the first testing days it has recorded fine; and even had a really crappy 32GB Micro SDCard.

A couple months later; I then started to give a little bit use to the camera.
Configured it for 4k and 2.7k (Both have falied recording on the 2 events - Recorded with Chunky Video).
Since the website support does not work; I've tried the following things (according to Troubleshoot found online):

 

- Reseting Camera

- Getting a Better Micro SDCard (Actually I have: "Sandisk Extreme 64GB [U3 / A1 / XC1 / V30]" as Suggested in GoPro WebSite.

- Playing Video on VLC Player (Same thing. Video is really bad).

 

Even tried to change recording settings; but it is no use. It wont record properly over 1080p (and again 1080p is very blurred and chabby).
It's been 1 Year or so; and used the Camera around 10 / 15 times (Maximum - Excluding Testing); and bought this camera so I could record my Events (Sports, Driving and Family) in the best quality possible (4k).
All the things pointed above are unsatisfying and disapointing as I'm not getting the quality expected from such a well known brand as "GoPro" (Was even severely discouraged not to buy GoPro Cameras at the time of purchase).
Therefore I hereby humbly ask for urgent help and advise on this matter.

// Please find attached a short video recording (recorded yesterday).  (Unable to attach a Small Video)

Thanks in advance.
Best Regards;
Ricardo G.

Adventurer
Posts: 10,649

Re: GoPro Hero 5 Session Not Recording Properly Over 1080p

Upload to YouTube and share the link
Adventurer
Posts: 8,653

Re: GoPro Hero 5 Session Not Recording Properly Over 1080p

Clean the glass that is one.  Chunky clips, explain. what you mean by Chunky?  meaning file chapters, choppiness due to your   computer etc.   the qualit on a 1/2.3 sensor is great when you shoot all outdoor shots in High Noon, anything else is goingto be about camera set up and protune's.

 

Yes like said best to show a youtube clip  

Sightseer
Posts: 5

Re: GoPro Hero 5 Session Not Recording Properly Over 1080p

Greetings;

Thanks for your fast repply.
1 of the Chapters (Video) is being uploaded to Youtube at the moment.
Will share the link ASAP.
@fishycomics: Obviouly glass is kept clean; else I'm aware I could expect blurred footage.
Anyways; the Video Recorded by my GoPro (over 1080p - Meaning: 2.7k and 4k) is Chunky / Fragmented.
It slows down; stops; has fragments... Nothing compared with Computer limitations and definitely not talking about Chapters.
I would point to impossibility in recording the data with a slow Micro SDCard; but I've upgraded the SDCard as suggested in this website; and problem persists.
Adventurer
Posts: 8,653

Re: GoPro Hero 5 Session Not Recording Properly Over 1080p

thank you   gotcha  Iunderstand better now, about  that. Pixalation could be a exposure issue forground/background EV lock ..

 

scene shooting will wait for a video?

Sightseer
Posts: 5

Re: GoPro Hero 5 Session Not Recording Properly Over 1080p

I'm very confused... After uploading the video on YouTube the Video Looks Fine.
When youtube converts the video file it fixes it? Guessing that this is a Codec Related Issue.
Even though; VLC Player could not reproduce the file.

 

My computer should process the video without any issues (maybe I'm missing something here)...

Youtube Video Link: https://www.youtube.com/watch?v=G_nFL6cayMA&feature=youtu.be

GoPro Hero 5 Session Recording Attempt. Using: "Sandisk Extreme 64GB [U3 / A1 / XC1 / V30]"
Sightseer
Posts: 5

Re: GoPro Hero 5 Session Not Recording Properly Over 1080p

GoPro Hero 5 Session : Slow, Choppy and / or Fragmented Video

 


Before you start troubleshooting; here's some information:

If you have the same issue(s) kindly be informed that:

"GoPro" is not straight forward. After a good time researching (and not exactly pointing fingers to anyone); I noticed that GoPro doesn't make things easy (at least for this camera model).
This means that after recording a video your job ain't done yet; and You'll have to take (literally) a full course on Video Editing and Technical Details.
According to my research the HEVC Codec seems to be the issue; and this one is no longer distributed.
There are some references for specific computers and devices that would run in properly; however not in every computer.
Wich makes me regret not having bought the "Polaroid Cube" as advised upon the GoPro Hero 5 Session Purchase.
This means that you wont be able to watch your videos straight away.
You can (however):


a) Export your video(s) to YouTube; and then Watch them at 4K. YouTube will perform a coversion (possibly with slightly lower quality).

b) Convert your Video to 1080p video using "HandBrake" or similar software.


Requirements:

- Windows 10

- GoPro Quick (not 100% sure if it is necessary)
- Good Hardware (is always a Plus; check Minimum Requirements)

- Intel Processor (Also a Plus. I believe that this is not strictly necessary though)

- 3rd party Software (i.e: "HandBrake"; to covert your Video File(s)).



Further Information Links : In case you want to dig more and continue this research

"HEVC Explained" "How to Convert GoPro HEVC Videos to H.264 Using HandBrake"

 

Finally: With all the trouble; wasted time; lack of support on the WebSite at the present Date;  I wouldn't recommend GoPro Action Cameras.

Sightseer
Posts: 5

Re: GoPro Hero 5 Session Not Recording Properly Over 1080p

[ Edited ]

Update:

After some more recoding / converting and even watching that video on youtube: the problem persists.
2.7k and 4k is impossible to play.
Either Camera or Codec is Faulty or ???....
Since it is impossible to contact that support i no longer know what to do. I guess I bought a GoNoob...