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Sightseer
Posts: 3
Accepted Solution

GoPro Hero 5 SD card error message

I have an issue where when i try to start recording with the camera and it only gets 10 seconds of recording before freezing for 3 seconds then popping up the sd error message. Can take pictures fine, but cant record with it because of error. If anybody knows a fix for this, I'd gladly appreciate it.

Accepted Solutions
GoPro
Posts: 159

Re: GoPro Hero 5 SD card error message

Hi @grandoasis02818,

It is unfortunate that you are experiencing issue with your Hero5 Camera. If you are getting the SD Card Error message in your camera; the first thing to check is if you are using a recommended SD Card. You can find out by clicking on this link:

https://gopro.com/help/articles/Block/microSD-Card-Considerations

Additional troubleshooting steps can be found specifically on this link:

https://gopro.com/help/articles/solutions_troubleshooting/NO-SD-or-SD-ERR-on-Camera-s-LCD

I hope these help and resolve your camera issue.

V.

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All Replies
GoPro
Posts: 159

Re: GoPro Hero 5 SD card error message

Hi @grandoasis02818,

It is unfortunate that you are experiencing issue with your Hero5 Camera. If you are getting the SD Card Error message in your camera; the first thing to check is if you are using a recommended SD Card. You can find out by clicking on this link:

https://gopro.com/help/articles/Block/microSD-Card-Considerations

Additional troubleshooting steps can be found specifically on this link:

https://gopro.com/help/articles/solutions_troubleshooting/NO-SD-or-SD-ERR-on-Camera-s-LCD

I hope these help and resolve your camera issue.

V.