05-29-2017 10:17 PM
good afternoon. I would like to get advice from the producers themselves. A week ago I returned home from Europe to Novosibirsk. Brought out a super camera GoPro Hero 5 Black. The camera was new and zapakowane by the manufacturer. In Novosibirsk have already bought for the camera memory card, Samsung microSDXC UHS-I Card Pro Plus 64 GB. When I inserted the memory card in the GoPro 5 camera gave the error "Sd Card Error". I have tried to format the flash drive and the other card carriers from other manufacturers 10 class, but it gave no result. You as a manufacturer, what would you suggest to do? and soon to the vacation fly and I would like to take pictures of her surfing and so on...
05-30-2017 01:38 AM
We purchased the Hero 5 Black yesterday and have continous error messages with the SD Card - which is a Sandisk Extreme 32GB (and was recommended by the sales person as the best one for this camera). I have read the stream below and have reformatted the SD card twice now and still continue to receive an error alert and beep so am unable to video. So sad - so keen to start using this!
Please advise next best step.