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Reply
Nomad
Posts: 35

Re: GoPro Hero 5 Black won't connect to Google Pixel

I will try that. I believe I have already, but will try again. At no point during all this has my phone ever wanted me to put in a password as seen on the go pro, ie climb2477
Nomad
Posts: 35

Re: GoPro Hero 5 Black won't connect to Google Pixel

[ Edited ]

https://photos.app.goo.gl/XOmTpi9vC2lDt73M2

 

This is the video where things glitched out.

 

Not sure if you are able to view this ?

 

But the first frame ( the dome thing ) is actually from the previous clip I recorded.

 

I dont want to have to return this camera !

 

let me know if you can see the attached video.

 

PS: forgetting the wifi AP and then manually entering I was able to connect, will see if that continues to work.

 

So thanks for your help their :)

GoPro
Posts: 3,924

Re: GoPro Hero 5 Black won't connect to Google Pixel

@bluetree3732

 

Glad to hear that helped! I will pass that info and video along to our App Team!

 

Cheers,

Ryan

Tourist
Posts: 4

Re: GoPro Hero 5 Black won't connect to Google Pixel

Ryan - still no proper fix for the hero 6 and android? Going to return mine soon, or it's an expensive paperweight.
Tourist
Posts: 4

Re: GoPro Hero 5 Black won't connect to Google Pixel

I have wasted literally hours trying to get it connecting. Seriously unimpressed.
GoPro
Posts: 3,924

Re: GoPro Hero 5 Black won't connect to Google Pixel

Hi @adriang0237,

 

Just to double check did this help:

 

1. On camera, go to Connections > Wi-Fi Band > choose 2.4 GHz.
2. On phone's wifi settings, forget the camera's AP. Then manually re-connect to it and enter the password. 
3. Launch the GoPro app.

 

Also I have not yet heard back from the team but I do believe they are aware of the issues and working on a fix. I will follow up again.

 

Cheers,

Ryan

Tourist
Posts: 3

Re: GoPro Hero 5 Black won't connect to Google Pixel

Having the same issue with One Plus Five running Android 8 and Hero 5 

Please Help if you got the solution

Highlighted
Tourist
Posts: 1

Re: GoPro Hero 5 Black won't connect to Google Pixel

I just bought a hero 5 session and it will not connect to my pixel. When can we expect support for this issue? My first gopro exprience is far from meeting the expectations that come with the pricetag.