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Tourist
Posts: 2
Accepted Solution

GoPro Hero 5 Black startet by itself

Hi Guys,

last week i received my new Hero 5 Black from Amazon.

Now After 50 pictures and 3 videos, the hero always

turns on by itself. Ask for your helb, solutions..

Many thanks 

Ralph


Accepted Solutions
GoPro
Posts: 6,198

Re: GoPro Hero 5 Black startet by itself

Hello @redstorm36656

 

This is an odd behavior. Is the camera's voice control feature on? Was the camera connected to a mobile device via GoPro App? Check out these factors and see if these affect the camera remotely. Additionally, if you have not done so yet, try a manual update for the camera and see how it goes. You can follow this link as guide: https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO5-Cameras

 

Thanks, 
Mariu

View solution in original post


All Replies
GoPro
Posts: 6,198

Re: GoPro Hero 5 Black startet by itself

Hello @redstorm36656

 

This is an odd behavior. Is the camera's voice control feature on? Was the camera connected to a mobile device via GoPro App? Check out these factors and see if these affect the camera remotely. Additionally, if you have not done so yet, try a manual update for the camera and see how it goes. You can follow this link as guide: https://gopro.com/help/articles/how_to/Software-Update-Instructions-for-HERO5-Cameras

 

Thanks, 
Mariu

Tourist
Posts: 4

Re: GoPro Hero 5 Black startet by itself

My camera kept turning on all the time. could not find out what was wrong until i turned the bluetooth off on my phone. this fixed the problem

GoPro
Posts: 6,198

Re: GoPro Hero 5 Black startet by itself

Thank you for sharing @jodielee12

Tourist
Posts: 2

Re: GoPro Hero 5 Black startet by itself

Hallo Heros, vielen Dank fürs Teilen und eure Unterstützung. Habe den Akku entfernt, die Auswahltaste 10sec gedrückt. Dann mit einem Ladegerät mit 1000mA geladen. Nun geht es wieder
Wünsche eine gute Zeit
GoPro
Posts: 6,198

Re: GoPro Hero 5 Black startet by itself

Hello @redstorm36656

 

Great too know it worked for you! Thank you for sharing. Stay stoked and have fun using your GoPro!

 

Cheers, 
Marius