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Posts: 9,299

Re: GoPro Hero 5 Black Turning On By Itself

Hello @swiftstar04780

 

The manual update could not be completed if the camera keeps turning on and off. The camera needs to be up for at least 5-10 minutes to complete the process. If it is due to power issues, you can try using a different, fully-charged battery if available. Otherwise, our Support team here https://gopro.com/help/ContactUs will be able to help with further steps to be taken. You can reach the team via phone or chat. 

 

Thanks, 
Marius 

Sightseer
Posts: 2

Re: GoPro Hero 5 Black Turning On By Itself

I've got same issue whith GoPro hero 7!
Hiker
Posts: 12

Re: GoPro Hero 5 Black Turning On By Itself

Opps, two version later and they have not fixed it!?

Sightseer
Posts: 2

Re: GoPro Hero 5 Black Turning On By Itself

Yes, no Garmin devices around me at all. Sometimes it may take 5/10 attempt to switch it off and sometimes only one, I can't figure it out when and how