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Sightseer
Posts: 1

GoPro Hero 5 Black - Saltwater damage to SD port

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My GoPro persists to display “SD card error” when trying to record any footage. I believe this to be because of some saltwater that may have got in and around the SD port and therefore preventing the camera from reading the SD card. I attempted to download a firmware update onto the SD card and then on to my GoPro which failed which again suggests it is not reading it correctly. Is anyone able to help?
GoPro
Posts: 14,856

Re: GoPro Hero 5 Black - Saltwater damage to SD port

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@rawlin, we want to look at what happened to see how we can help. Please contact our Support Team through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.