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Tourist
Posts: 3

GoPro Hero 5 Black GPS not working

Hey Guys,

 

I have a HERO5 Black which I mostly use without the gps option, recently I turned the GPS on and got the location icon greyed out, it seems the camera is not able to lock position.
I am using the most recent firmware 02.60.00

 

What do you think?

 

Cheers!

Daniel

Nomad
Posts: 875

Re: GoPro Hero 5 Black GPS not working

It's going to depend on your location, weather conditions and local environment when it comes to getting a good GPS signal.  You may have to wait a few moments before recording before your camera can get an accurate location.  Only then will the GPS Icon light up.

Tourist
Posts: 3

Re: GoPro Hero 5 Black GPS not working

It´s weird, I am in Santiago, Chile, and I was riding my bike outside for 26 minutes. I am going to give it one more try, and see what happend if I turn on camaera and gps outside and wait still for more than 5 minutes.


@irishmanpdx  ha escrito:

It's going to depend on your location, weather conditions and local environment when it comes to getting a good GPS signal.  You may have to wait a few moments before recording before your camera can get an accurate location.  Only then will the GPS Icon light up.


 

Tourist
Posts: 3

Re: GoPro Hero 5 Black GPS not working

Hi again, 

 

I just check it, along with a GoPro Hero 7, I turned both gps on, the Hero 7 got the gps symbol on in about 2 minutos while the Hero 5 always kept it greyed out.

 

Any other suggestions?

 

Cheers,

Daniel


@toughwater13356  ha escrito:

It´s weird, I am in Santiago, Chile, and I was riding my bike outside for 26 minutes. I am going to give it one more try, and see what happend if I turn on camaera and gps outside and wait still for more than 5 minutes.


@irishmanpdx  ha escrito:

It's going to depend on your location, weather conditions and local environment when it comes to getting a good GPS signal.  You may have to wait a few moments before recording before your camera can get an accurate location.  Only then will the GPS Icon light up.


 


 

GoPro
Posts: 8,889

Re: GoPro Hero 5 Black GPS not working

Hello @toughwater13356

 

Please see if resetting the camera will help.  Reset Camera Settings
If it's still the same, proceed with a manual software update. https://gopro.com/update/
Let us know how it goes.

You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs 

 

Thanks!

Ej