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Sightseer
Posts: 2
Accepted Solution

GoPro Hero 5 Black Boot Looping

My GoPro starts boot looping whenever I put in a battery.  Its not 100% of the time but more than 50%.  It is unusable as it will start doing this randomly sometime after recording video.  I am currently uploading a youtube video of the looping and will add hyperlink when it loads.  


Accepted Solutions
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GoPro
Posts: 12,898

Re: GoPro Hero 5 Black Boot Looping

 

Hi @coolsand28514

 

Thank you for sharing the video,

This should be resolved by doing a manual software update.

Please follow this link: https://gopro.com/update/hero5

 

Let us know how it goes.

 

Thanks!

Ej

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Sightseer
Posts: 2

Re: GoPro Hero 5 Black Boot Looping

[ Edited ]

here is the video of my endless boot-loops.  https://youtu.be/422LY2-pK3M

Highlighted
GoPro
Posts: 12,898

Re: GoPro Hero 5 Black Boot Looping

 

Hi @coolsand28514

 

Thank you for sharing the video,

This should be resolved by doing a manual software update.

Please follow this link: https://gopro.com/update/hero5

 

Let us know how it goes.

 

Thanks!

Ej