05-08-2017 05:12 PM
I have barely used my hero 5 and yet for some reason the battery dies quite fast. After charging, I will be setting up to record something (as a test) and the battery can loose 2% within like 5 minutes of not even recording but just messing around with the settings of the camera. Is this normal? I have also previously recorded a 17 minute-ish 4K vid that took 28% of my battery even though the screen of the camera isn't on during the recording.
05-08-2017 06:30 PM
It seems a little excessive. What SD card are you using (make/model/size/class)? Is it from this list (matching exactly, not just make/model)? https://gopro.com/help/articles/Block/microSD-Card-Considerations
If not, you should consider changing cards.
In either case, reformat the card in your computer leaving the name (label) blank. Download the manual update and put the Update folder (not Update.zip) on the newly formatted card. Insert the card into the camera, let it run the update, take a couple pictures and a couple short videos and then connect your camera to the Quik Desktop app (it will correct any settings like date/time on the camera).
If you are still suspecting unusual battery drain, go ahead and film a 1080/30 video with a fully charged battery and let it record until the battery dies. You will end up with several chapters of the one recording (usually about 12 minutes in length). Add up the record times of each chapter. You should be getting over an hour of recording on one charge.
05-08-2017 08:24 PM
That's probably part of the issue. SanDisk cards are only recommended up to 64GB. I personally don't use SanDisk as I've had too many issues with them in GoPro cameras over the years. However, since a SanDisk board member also sits on the board for GoPro, I suppose we will continue seeing them recommended.
Do you need such a large card in your camera? 32GB is usually enough and 64GB more than handles the amount of data you can capture on a fully charged battery, even when connected to the Grip. It's not good practice to store files on the SD card and files should be offloaded and the card contents deleted after each shoot if possible. Occassionally you should also format the card.
Try to select a card that matches make, model, size, and class from this list (yes, it's very heavy with SanDisk cards). I personally use Samsung Pro UHS-1 and Lexar 1000x.
05-09-2017 03:50 AM
@blueoasis23336 you should be able to get about an hour to hour 1/2 filming without changing any settings. If course, turning off features will extend the battery but not by any significant amount.
05-09-2017 03:52 AM
05-09-2017 03:57 AM - edited 05-09-2017 03:58 AM
And here are recording times for a 64GB card. As you'll notice, the time to fill a 64GB card is much longer than the battery life.
Note: The article references Hero 4 but they are the same for Hero5