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Sightseer
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GoPro Hero 4 battery says it s charging but then when disconnected it says it s out of battery

 

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GoPro
Posts: 8,350

Re: GoPro Hero 4 battery says it s charging but then when disconnected it says it s out of battery

@bellac0, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: https://community.gopro.com/t5/en/HERO4-Camera-Will-Not-Power-On/ta-p/392992

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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GoPro
Posts: 8,350

Re: GoPro Hero 4 battery says it s charging but then when disconnected it says it s out of battery

@bellac0, sorry to hear about the trouble. The power or charging issue in the camera can be related to either the charging fault, charging cable, battery problem, or the camera itself. Here are some troubleshooting suggestions that will help resolve this issue: https://community.gopro.com/t5/en/HERO4-Camera-Will-Not-Power-On/ta-p/392992

 

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.