Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Sightseer
Posts: 1
Accepted Solution

GoPro Hero 4 Silver will not turn on unless I remove the battery and reinsert it.

I have two fully charged batteries for my GoPro Hero 4 Silver, and the issue happens with both of them.  I just updated my camera 5 min. ago, but the issue is not resolved.  Once the camera is on, it seems to work with no problems; however it is quite an annoyance to have to take it out of the case over and over again.  


Accepted Solutions
GoPro
Posts: 3,924

Re: GoPro Hero 4 Silver will not turn on unless I remove the battery and reinsert it.

Hey @russs0206,

 

How did you update that camera? What SD Card are you using?

 

It may be some sort of freezing issue as well. I would give these steps a try:

 

https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Best,

Ryan

View solution in original post


All Replies
GoPro
Posts: 3,924

Re: GoPro Hero 4 Silver will not turn on unless I remove the battery and reinsert it.

Hey @russs0206,

 

How did you update that camera? What SD Card are you using?

 

It may be some sort of freezing issue as well. I would give these steps a try:

 

https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Best,

Ryan