06-30-2019 02:53 PM
HI, My GoPro wont turn on. When i hold the power button the red light will flash and Hero 4 will stay on the screen. No other button will work and the camera wont turn on. I cant reset the camera or update the software as the camera wont start up. can anyone help I'm really lost with this one?
07-01-2019 10:45 AM
07-01-2019 01:47 PM
Thanks Ej. I have tried all those steps and still no joy. When i press the power button, the red light flashes and it beeps. Hero 4 appears on the front screen and it will never go any futher than that.
07-01-2019 02:32 PM
In that case, it would be best to engage our Support team so they can walk you through the next steps. You may contact them through the link posted above.
07-02-2019 10:39 AM