Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-307656%22%20slang%3D%22en-US%22%3EGoPro%20Hero%204%20Session%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-307656%22%20slang%3D%22en-US%22%3EHi.%20My%20camera%20won't%20turn%20on.%3CBR%20%2F%3EI%20tried%20the%20basic%20troubleshooting%20advice%20however.%20It%20is%20till%20not%20working.%20I%20tried%20removing%20the%20sd%20card%2C%20i%20tried%20resetting%20it%2C%20i%20tried%20the%20power%20button%20a%20few%20times.%20The%20red%20light%20no%20longer%20lights%20up%20and%20there's%20no%20beeping%20sound%20as%20well.%20Nothing%20also%20displays%20on%20the%20screen.%20Please%20help%20me.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-307656%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20Session%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-307732%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%204%20Session%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-307732%22%20slang%3D%22en-US%22%3E%3CP%3ESorry%20to%20hear%20about%20your%20camera%20not%20powering%20on%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F91964%22%20target%3D%22_blank%22%3E%40toughbeach63514%3C%2FA%3E.%20If%20you%20contact%20our%20Support%20team%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20%2C%20they%20will%20be%20able%20to%20help.%20You%20may%20reach%20them%20by%20phone%20or%20chat.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-309698%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%204%20Session%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-309698%22%20slang%3D%22en-US%22%3EWhat%20was%20the%20outcome%2C%20I%E2%80%99ve%20tried%20everything%20that%E2%80%99s%20listed%20above%20as%20well%20as%20in%20other%20forms%20holding%20down%20the%20power%20button%20removing%20the%20SD%20card%20holding%20down%20the%20Wi-Fi%20button%20in%20the%20back%20still%20nothing%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1

GoPro Hero 4 Session

Hi. My camera won't turn on.
I tried the basic troubleshooting advice however. It is till not working. I tried removing the sd card, i tried resetting it, i tried the power button a few times. The red light no longer lights up and there's no beeping sound as well. Nothing also displays on the screen. Please help me.
GoPro
Posts: 6,392

Re: GoPro Hero 4 Session

Sorry to hear about your camera not powering on, @toughbeach63514. If you contact our Support team here https://gopro.com/help/ContactUs , they will be able to help. You may reach them by phone or chat. 

Sightseer
Posts: 1

Re: GoPro Hero 4 Session

What was the outcome, I’ve tried everything that’s listed above as well as in other forms holding down the power button removing the SD card holding down the Wi-Fi button in the back still nothing
GoPro
Posts: 6,392

Re: GoPro Hero 4 Session

Hello @rockysurf70501. Our Support team here https://gopro.com/help/ContactUs will be able to help. When you contact them, please make sure that you have your camera and the proof of purchase handy. This is so you get assisted as quickly as possible. Best regards!