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Sightseer
Posts: 1

GoPro Hero 4 Black will not power on

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My GoPro Hero 4 Black will not power on. I've tried the steps in the help article https://community.gopro.com/t5/en/HERO4-Camera-Will-Not-Power-On/ta-p/392992, but no lights come on when plugging into a known working USB power source and swapping out batteries. Please assist with further steps to get my camera working again. Or possibly with a way I cen send it in to have checked out and possibly fixed.


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GoPro
Posts: 15,698

Re: GoPro Hero 4 Black will not power on

[ New ]

@gerhardr7, if the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

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GoPro
Posts: 15,698

Re: GoPro Hero 4 Black will not power on

[ New ]

@gerhardr7, if the issue persists after going through the suggested troubleshooting steps, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.