Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-37037%22%20slang%3D%22en-US%22%3EGoPro%20Hero%204%20Black%20freezing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-37037%22%20slang%3D%22en-US%22%3E%3CP%3Egopro%20hero%204%20black%20kept%20freezing%2C%20changed%20to%20a%20compatible%20sd%20card%20and%20updated%20gopro%2C%20still%20freezes%20-%20what%20should%20my%20next%20step%20be%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ekind%20regards%2C%3C%2FP%3E%3CP%3ERupert%20Trembath%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-37037%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO4%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-37137%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%204%20Black%20freezing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-37137%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F21791%22%20target%3D%22_blank%22%3E%40rockydusk636%3C%2FA%3E%20-%20Try%20formatting%20the%20card%20%26nbsp%3B-%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fsupport%2Farticles%2Fformatting-an-sd-card-with-the-hero4-camera.%26nbsp%3BIf%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fsupport%2Farticles%2Fformatting-an-sd-card-with-the-hero4-camera.%26nbsp%3BIf%3C%2FA%3E%20that%20doesn't%20do%20it%2C%20our%20Support%20team%20can%20help.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EJeff%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

GoPro Hero 4 Black freezing

gopro hero 4 black kept freezing, changed to a compatible sd card and updated gopro, still freezes - what should my next step be?

 

kind regards,

Rupert Trembath


Accepted Solutions
GoPro Community Manager
Posts: 5,853

Re: GoPro Hero 4 Black freezing

@rockydusk636 - Try formatting the card  -https://gopro.com/support/articles/formatting-an-sd-card-with-the-hero4-camera. If that doesn't do it, our Support team can help.

 

Jeff

View solution in original post


All Replies
GoPro Community Manager
Posts: 5,853

Re: GoPro Hero 4 Black freezing

@rockydusk636 - Try formatting the card  -https://gopro.com/support/articles/formatting-an-sd-card-with-the-hero4-camera. If that doesn't do it, our Support team can help.

 

Jeff