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Sightseer
Posts: 1

GoPro Hero 4 Black Rant

I've owned this camera since it's release and honestly is one of the most frustrating user experiences I've experienced with a product.

Today I get up early to get a nice timelapse of the sunrise. The camera freezes three times requiring me to pull the battery. Most likely making this timelapse a bit inconsistent. Last night when dumping old footage Quik, i constantly cannot import my files. Took over an hour to get everything off and deleted.

I honestly could go on but I'm just wondering if anyone else constantly has bad user experiences with, honestly, all aspects of the camera. Perhaps the newer ones are more fleshed out but this one is a boon.

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GoPro
Posts: 15,900

Re: GoPro Hero 4 Black Rant

Hi @benzillobo7

 

Sorry for any trouble caused.

Here are some links that may come handy:

Camera Freezes Up

How to Import Camera Files to a Computer - Windows 10

How to Import Camera Files to a Computer - Mac

 

You may also reach out to our Support Team for further assistance.

 

Thanks!

Ej