Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-306683%22%20slang%3D%22en-US%22%3EGoPro%20Hero%203%2B%20Black%20Edition%20Wifi%20Update%20is%20Failed%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-306683%22%20slang%3D%22en-US%22%3E%3CP%3EDear%20Everybody%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFirstly%2C%20I%20would%20like%20to%20wish%20you%20a%20nice%20day.%20I%20bought%20a%20GoPro%20Hero%203%2B%20Black%20Edition%20as%20second%20hand.%20When%20I%20turn%20on%20the%20WIFI%2C%20blue%20light%20is%20flashing%20but%20no%20signal%20or%20sign%20can%20be%20captured%20by%20my%20Android%20and%20Apple%20devices.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20tried%20to%20update%20manually%20but%20it%20says%20%22Wireless%20Settings%20Update%20Failed%22.%20Tried%20it%20many%20times%20and%20could%20not%20update%20wireless%20settings.%20I%20think%20that%20applied%20every%20steps%20that%20show%20on%20GoPro%20website%20Manual%20Update%20Page%20but%20couldnt%20be%20successful.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECould%20you%20please%20help%20me%20to%20enable%20me%20to%20use%20my%20device's%20wifi%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20in%20advance.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-306683%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO3%2B%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-306785%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%203%2B%20Black%20Edition%20Wifi%20Update%20is%20Failed%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-306785%22%20slang%3D%22en-US%22%3E%3CP%3EJ'ai%20exactement%20le%20meme%20probleme%2C%20et%20nous%20ne%20sommes%20pas%20les%20seuls%20dans%20ce%20cas%20la%2C%20depuis%20la%20derniere%20mise%20a%20jour%2C%20plus%20de%20wifi...%3C%2FP%3E%3CP%3Eet%20la%20reponse%20de%20GoPro...%20allez%20en%20acheter%20une%20autre...%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-306972%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%203%2B%20Black%20Edition%20Wifi%20Update%20is%20Failed%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-306972%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F91704%22%20target%3D%22_blank%22%3E%40yigitk500%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EPlease%20try%20to%20download%20the%20firmware%20and%20Wi-Fi%20update.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20if%20that%20will%20help.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-307174%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%203%2B%20Black%20Edition%20Wifi%20Update%20is%20Failed%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-307174%22%20slang%3D%22en-US%22%3E%3CP%3EI%20tried%20it%20several%20times%20but%20it%20always%20says%20%22Wifi%20Settings%20Updated%20Failed%22%20and%20%22visit%20gopro.com%22.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhen%20I%20try%20only%20wifi%20update%20as%20adding%20UPDATE%20folder%20to%20SD%20card%2C%20GoPro%20shows%20no%20reaction%20regarding%20updating%20only%20wifi.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHelp%20me%2C%20guys!%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-307755%22%20slang%3D%22en-US%22%3ERe%3A%20GoPro%20Hero%203%2B%20Black%20Edition%20Wifi%20Update%20is%20Failed%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-307755%22%20slang%3D%22en-US%22%3E%3CP%3ESorry%20to%20hear%20about%20the%20trouble%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F91704%22%20target%3D%22_blank%22%3E%40yigitk500%3C%2FA%3E.%20If%20you%20contact%20our%20Support%20team%2C%20they%20will%20be%20able%20to%20help%20you%20with%20further%20troubleshooting.%20You%20may%20reach%20them%20by%20phone%20or%20chat%20through%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 2

GoPro Hero 3+ Black Edition Wifi Update is Failed

[ Edited ]

Dear Everybody, 

 

Firstly, I would like to wish you a nice day. I bought a GoPro Hero 3+ Black Edition as second hand. When I turn on the WIFI, blue light is flashing but no signal or sign can be captured by my Android and Apple devices. 

 

I tried to update manually but it says "Wireless Settings Update Failed". Tried it many times and could not update wireless settings. I think that applied every steps that show on GoPro website Manual Update Page but couldnt be successful. 

 

Could you please help me to enable me to use my device's wifi?

 

Thanks in advance. 

Sightseer
Posts: 1

Re: GoPro Hero 3+ Black Edition Wifi Update is Failed

J'ai exactement le meme probleme, et nous ne sommes pas les seuls dans ce cas la, depuis la derniere mise a jour, plus de wifi...

et la reponse de GoPro... allez en acheter une autre...

GoPro
Posts: 3,863

Re: GoPro Hero 3+ Black Edition Wifi Update is Failed

Hi @yigitk500,

 

Please try to download the firmware and Wi-Fi update. 

 

Let us know if that will help.

 

 

Regards,

-Jay 

Highlighted
Tourist
Posts: 2

Re: GoPro Hero 3+ Black Edition Wifi Update is Failed

I tried it several times but it always says "Wifi Settings Updated Failed" and "visit gopro.com". 

 

When I try only wifi update as adding UPDATE folder to SD card, GoPro shows no reaction regarding updating only wifi. 

 

Help me, guys! 

GoPro
Posts: 8,205

Re: GoPro Hero 3+ Black Edition Wifi Update is Failed

Sorry to hear about the trouble, @yigitk500. If you contact our Support team, they will be able to help you with further troubleshooting. You may reach them by phone or chat through https://gopro.com/help/ContactUs