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Sightseer
Posts: 1
Accepted Solution

GoPro Hero 2018 power and charging issues

Just bought a Hero 2018, I can’t get it to charge, the red light comes on for about 2 seconds then goes off. Tried all the resetting etc ideas suggested and it still won’t charge. I can turn it on when connected to power but then it won’t turn off for either voice command or mode button.

Accepted Solutions
GoPro
Posts: 10,106

Re: GoPro Hero 2018 power and charging issues

Hi @coolstar02360

 

If the camera only turns on when plugged in, then the issue could be on the battery or the battery connectors.

 

You may reach out to our Support Team to move forward with this concern.

They are available by phone or chat. https://gopro.com/help/ContactUs   

 

For reference: HERO Will Not Power On

 

Thanks!

Ej

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All Replies
GoPro
Posts: 10,106

Re: GoPro Hero 2018 power and charging issues

Hi @coolstar02360

 

If the camera only turns on when plugged in, then the issue could be on the battery or the battery connectors.

 

You may reach out to our Support Team to move forward with this concern.

They are available by phone or chat. https://gopro.com/help/ContactUs   

 

For reference: HERO Will Not Power On

 

Thanks!

Ej