06-03-2018 11:51 AM
I just got a new Hero 2018, and while riding my bike from time to time the microphone fades out an shuts off when there is alot of wind noise, soon as i come to a stop the sound fades back in.
This is really anouying is there anyway to fix this?
06-04-2018 12:06 PM
The HERO (2018) does not have audio settings option. The audio on your camera may have faded out due to movement. At some speed, wind-noise could hinder the audio for the recording or the footage. For speeds under 100 mph, we recommend using a housing (SuperSuit) with the Skeleton backdoor. Prior to this though, it would be best to explore more on the issue to make sure there is no defect to the camera. To do so effectively, we need to review sample footage. Try recording following the conditions below:
- Make sure the camera is outside of any housing or frame.
- Record in a quiet environment, away from large/powerful networking equipment (e.g., routers, modems, smart TVs, etc.).
- Speak towards the camera.
- The sample footage should be directly from the camera. It would be a great help if you can upload the footage so we can check as well.
06-04-2018 12:18 PM
I have a suggestion but will do a video on it first. so why do I mention it because it may be a lot cheaper to try then to spend on a super suit. if asked. the super suit will only MUFFLE sound.
06-04-2018 12:36 PM - edited 06-04-2018 12:38 PM
what I do is take tape two are stereo mics one on the open port door is hte wind mic that is what I was going to vid but that can be an option to block thesound and it may just not turn off if pressure is hitting, thetape will offer a dampner if asked. then one can get ear muffs fake fur to divert the wind, tape is the start if it works.
I have to set uup a rc car that can hit 70 mph and and see if mine does it....
06-13-2018 08:31 PM
I have the same issue with my new Hero (2018). My daughter is on a rowing team and she wore the camera on her head during a race — the sound was fine until the race began, then the sound stopped working (I assume because of the wind created by the speed of the boat). Seems a little silly to have a GoPro that doesn’t work if you move too fast. If it reacts this way with a high school girls rowing team, it has no chance of working for me while skiing.