GoPro HERO6 Wi-Fi Not Ready Try Again Later and Serial Number Does Not Register

[quickshore26621]

Hello,

When I try to connect to the GoPro app I get a mesage that says:

"Wi-Fi Not Ready Try Again Later."

I am unable to do a manual update becuase the serial number does not register on the website. 

I noticed that the example serial number on the update page is "Example: C322D123456789"

However, my serial number is C322##DVT#####

Has anyone seen a serial number similar to this, with "DVT?"

The GoPro is currently on version number 01.60 

Any help would be appreciated greatly 

Thank you

[ryanv12566]

Hey @quickshore26621,

If you would like to send me a private message with a picture of that serial number I can take a look for you! 

Best,

Ryan

[quickshore26621]

Thank you @ryanv12566, sent you a message 

[nicerange08161]

@quickshore26621 Did they help you out with this? I called support and they told me that I have some sort of prototype or developer model and I'm basically screwed.