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Hiker
Posts: 8

GoPro HERO6 Wi-Fi Not Ready Try Again Later and Serial Number Does Not Register

Hello,

 

When I try to connect to the GoPro app I get a mesage that says:

 

"Wi-Fi Not Ready Try Again Later."

 

I am unable to do a manual update becuase the serial number does not register on the website. 

 

I noticed that the example serial number on the update page is "Example: C322D123456789"

However, my serial number is C322##DVT#####

 

Has anyone seen a serial number similar to this, with "DVT?"

 

The GoPro is currently on version number 01.60 

 

Any help would be appreciated greatly 

 

Thank you

 

GoPro
Posts: 3,924

Re: GoPro HERO6 Wi-Fi Not Ready Try Again Later and Serial Number Does Not Register

Hey @quickshore26621,

 

If you would like to send me a private message with a picture of that serial number I can take a look for you! 

 

Best,

Ryan

Hiker
Posts: 8

Re: GoPro HERO6 Wi-Fi Not Ready Try Again Later and Serial Number Does Not Register

[ Edited ]

Thank you @ryanv12566, sent you a message 

Sightseer
Posts: 1

Re: GoPro HERO6 Wi-Fi Not Ready Try Again Later and Serial Number Does Not Register

@quickshore26621 Did they help you out with this? I called support and they told me that I have some sort of prototype or developer model and I'm basically screwed.