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Sightseer
Posts: 2

GoPro HERO6 BLACK の電源が入らない、すぐに電源が落ちる

[ Edited ]

GoProの電源が入りません。充電器に接続して、電源を入れてからコードを抜くと数秒は電源が入った状態になりますが、すぐに電源が落ちます。バッテリーも新しいものにしましたがそれでも同現象がおきてしまいます。

 

また、電源を立ち上げた時に毎回「ファイルを修復しました」と出るのですが、それも関係しているのでしょうか?

 

どう対処した方がよろしいでしょうか?

Explorer
Posts: 12,025

Re: GoPro HERO6 BLACK の電源が入らない、すぐに電源が落ちる

Take the SD card out of the camera. There seems to be an issue with the card.

What type of charger (amps and volts) are you using? Are you using the supplied GoPro cable?

Plug the camera into the charger and turn the camera on. Go to Preferences>Reset and factory reset the camera.

Use a different SD card from this list if possible and do a manual update (leave the camera plugged in so you don't lose power during the update).

SD cards https://gopro.com/help/articles/block/microSD-Card-Considerations#list2

Manual Update https://gopro.com/en/us/update/hero6

Do you have a second battery that you can test with?

If you continue to have issues, reach out to GoPro Support https://gopro.com/help/ContactUs
Sightseer
Posts: 2

Re: GoPro HERO6 BLACK の電源が入らない、すぐに電源が落ちる

ありがとうございます。

 

・充電用のケーブルやバッテリーは純正の物を使用

・サブバッテリーはGoProのバッテリーを購入

 

SDカード及び本体の初期化を行ったが、やはり電源がすぐに落ちる。

電源を再度入れるときには充電器に繋がないと電源は入らない。

GoPro
Posts: 10,137

Re: GoPro HERO6 BLACK の電源が入らない、すぐに電源が落ちる

Hi @loyalmesa68238

 

If the camera only works when plugged in, there can be an issue on the battery or the battery connectors.

It will be best to reach out to our Support Team for assistance.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej