05-04-2017 07:17 PM
hello... was wondering if anyone else has had similar issues with this? I just recently updated my camera and now, there are only limited resolution settings for the video capture and actually NO option available to change any of the still capture (photo) settings, and is stuck at 5MP.
thanks in advance
05-16-2017 03:24 PM
If you are seeing fewer options than before, it's possible that the camera's firmware had an error while installing. I would recommend doing a manual update on the camera. Instructions on how to do this are at https://gopro.com/update/hero3.
06-30-2017 10:15 AM
I have tried to do the firmware update with 3 different SD cards, but the photo resolution configuration menu is still lost, it does not appear.
When you power on the camera does it read v.3.07.
Someone found the solution ?? Support Go Pro says something ?? Please help
01-10-2018 12:38 PM
If doing a manual update doesn't resolve this issue, please reach out to our Support team at https://gopro.com/help/ContactUs so we can troubleshoot this with you.