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Sightseer
Posts: 1

GoPro HERO3 Silver - Photo Resolution Settings Disappeared After Update....

hello... was wondering if anyone else has had similar issues with this? I just recently updated my camera and now, there are only limited resolution settings for the video capture and actually NO option available to change any of the still capture (photo) settings, and is stuck at 5MP. 

 

thanks in advance

GoPro Community Manager
Posts: 5,858

Re: GoPro HERO3 Silver - Photo Resolution Settings Disappeared After Update....

If you are seeing fewer options than before, it's possible that the camera's firmware had an error while installing. I would recommend doing a manual update on the camera. Instructions on how to do this are at https://gopro.com/update/hero3.

 

Thanks,

Jeff

Sightseer
Posts: 2

Re: GoPro HERO3 Silver - Photo Resolution Settings Disappeared After Update....

I have tried to do the firmware update with 3 different SD cards, but the photo resolution configuration menu is still lost, it does not appear.

 

When you power on the camera does it read v.3.07.


Someone found the solution ?? Support Go Pro says something ?? Please help

 

 

Sightseer
Posts: 3

Re: GoPro HERO3 Silver - Photo Resolution Settings Disappeared After Update....

Hey Mate,

did you find any solution??? i've been struggling with this and I can't find anything on the internet.

Thanks,

Highlighted
GoPro Community Manager
Posts: 5,858

Re: GoPro HERO3 Silver - Photo Resolution Settings Disappeared After Update....

If doing a manual update doesn't resolve this issue, please reach out to our Support team at https://gopro.com/help/ContactUs so we can troubleshoot this with you.

Sightseer
Posts: 1

Re: GoPro HERO3 Silver - Photo Resolution Settings Disappeared After Update....

i have same proble and its SUCKS

Sightseer
Posts: 1

Re: GoPro HERO3 Silver - Photo Resolution Settings Disappeared After Update....

Ditto.  How about a solution, GoPro?