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Sightseer
Posts: 1
Accepted Solution

GoPro HERO 6 Touch Screen problems

The touch screen of my my new GoPro Hero6 is showing colored lines and changes modes without touching the screen.

Sometimes the screen is black. I can not use the camera right now!

IMG_2871.jpg

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GoPro
Posts: 3,924

Re: GoPro HERO 6 Touch Screen problems

[ Edited ]

Hey @joergdietrich66,

 

Has the camera sustained any impact? or is it possible water could have gotten into it? That is certainly not normal.

 

I would try manually updating that camera:

 

https://gopro.com/update/hero6

 

Best,

Ryan

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Highlighted
GoPro
Posts: 3,924

Re: GoPro HERO 6 Touch Screen problems

[ Edited ]

Hey @joergdietrich66,

 

Has the camera sustained any impact? or is it possible water could have gotten into it? That is certainly not normal.

 

I would try manually updating that camera:

 

https://gopro.com/update/hero6

 

Best,

Ryan