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Sightseer
Posts: 1

GoPro HERO 2018 video looping

Good Morning i am Sam from Italy.
I don t found the function Video loop on my camera GoPro HERO 2018
Anybody can help me ?
Tourist
Posts: 1

Re: GoPro HERO 2018 video looping

Hi, I've the exact same problem, I'd like to use it as a dashcam. The FAQ list the HERO 2018 as a supported device ( https://gopro.com/help/articles/Question_Answer/How-Does-Looping-Work ) but there is no option in the settings (camera settings and app settings) to activate it.

GoPro
Posts: 7,862

Re: GoPro HERO 2018 video looping

Hello @foggyriver78058 and @royalridge31682

 

Apologies for the confusion. The HERO (2018) does not support looping.  I have already submitted a feedback regarding the support article that lists down HERO (2018) as a model that supports looping. 

 

All the best, 

Marius

 

Sightseer
Posts: 1

Re: GoPro HERO 2018 video looping

Is there a way for refund for false advertising? I already own 2 non loop capable Hero 2014, only reason I bought 2018 Hero was to economically enter into looping ability camera. Very unhappy on a bait and switch!

Tourist
Posts: 2

Re: GoPro HERO 2018 video looping

Tourist
Posts: 5

Re: GoPro HERO 2018 video looping

Apologies do not help those, like me, who bought the HERO (2018) because GoPro advertised it as having the looping feature.

 

Can looping be enabled via a software update? If so, I think GoPro needs to do this to make it right. If not, how does GoPro intend to make this right?

 

Thanks.

compare.jpg
Tourist
Posts: 2

Re: GoPro HERO 2018 video looping

My GoPro hero 2018 will be here tomorrow.  If it can't loop it is if no use to me.  I mount this on a bass boat and capture about 10 minutes max of footage in a 10 hour day.  Please advise if you can update software, otherwise I need to return this camera 😢

GoPro
Posts: 9,544

Re: GoPro HERO 2018 video looping

 

Hi everyone!

 

I am sorry about the situation. If you wish to return the camera please get in touch with our Support Team. If this is a purchase from a different channel, please check with them regarding their return process.

 

Currently, we do not have any information if this feature will be added.

 

 

Regards!

Ej