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Hiker
Posts: 6

GoPro H10 Order Has Been Stuck Processing for 4 Days

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I ordered a GoPro Hero 10 Black on Friday and I immediately received an email stating that they had gotten my order. However, the status has been "Order Received - Pending Shipping" for 4 days. I would like to know if GoPro is really that backed up, or if it's a site error or something. Also if someone could check to see if my order is on the way or not, as well as sending me the UPS tracking # so I can check it, that would be awesome.

 

Tracking # is NA03529905

 

Many thanks,

SquishDaFish94


Accepted Solutions
Tourist
Posts: 3

Re: GoPro H10 Order Has Been Stuck Processing for 4 Days

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Call them. I just did and already have a tracking number.

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Tourist
Posts: 3

Re: GoPro H10 Order Has Been Stuck Processing for 4 Days

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I am actually in the same boat. Ordered on Friday and no word since from GoPro. Please, update.

Hiker
Posts: 6

Re: GoPro H10 Order Has Been Stuck Processing for 4 Days

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Yeah, on their shipment FAQ page they say it could be a two to three day processing waiting time due to COVID-19. I thought it would be on the lower end of that spectrum, however we are past it entirely.
Tourist
Posts: 3

Re: GoPro H10 Order Has Been Stuck Processing for 4 Days

[ New ]

Call them. I just did and already have a tracking number.

Hiker
Posts: 6

Re: GoPro H10 Order Has Been Stuck Processing for 4 Days

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Thanks, I did right away and everything was sorted.

Tourist
Posts: 3

Re: GoPro H10 Order Has Been Stuck Processing for 4 Days

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I actually got mine today. Amazing!