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Hiker
Posts: 11
Accepted Solution

GoPro Fusion studio unable to create decoders

Hi,
Santa Claus brought me a lovely GoPro Fusion for Christmas.
Sadly my 16GB i7 SSD laptop with dedicated AMD FirePro HD throws up error "unable to create decoders" when I hit render.
I've clean installed Windows 10 build 1909, updated bios and all drivers but still no joy.

HELP!!!

Accepted Solutions
Highlighted
Nomad
Posts: 2,265

Re: GoPro Fusion studio unable to create decoders

Unfortunately it doesn't look like your system meets the minimum requirements for the GoPro Fusion.  I've listed the specs at the bottom.  However you did get "a" version of Fusion Studio to run so that's not bad.  Have you tried Fusion Studio Version 1.4 yet?

 

  Windows Mac

Supported Operating Systems64 bit Windows 10 in desktop mode only. 32 bit systems are not supported.Mac OS 10.10.X or later
CPUIntel Core i5
Recommended: Intel Quad Core i7 or better
Intel Core i5
Recommended: Intel Quad Core i7 or better
Graphics CardIntel Iris 620
Graphics card that supports OpenGL 4.1 or later*
Recommended: Dedicated GPU like AMD Radeon R9 290 with 4 GB RAM, NVIDIA GTX 760 with 4 GB RAM or better 
Minimum Video RAM: 4 GB RAM
Intel Iris Pro Graphics (MacBook Pro 13'' or 15'' mid-2015)
Recommended: Dedicated GPU like AMD Radeon R9 M370X or better
Minimum Video RAM: 4 GB RAM
Screen Resolution1280 x 800 (with 100% scale)
Recommended: 1920 x 1080 or better
1280x768
RAM8GB8GB
Hard Drive7200 RPM internal drive 
Recommended: Solid State Drive (SSD)
If external, use USB 3.0 or eSATA
7200 RPM internal drive
Recommended: Solid State Drive (SSD) 
If external, use Thunderbolt, Firewire or USB 3.0

View solution in original post


All Replies
Highlighted
Nomad
Posts: 2,265

Re: GoPro Fusion studio unable to create decoders

You may want to list the complete specs of your laptop or pc here.  Sounds like it could be your graphics card causing an issue though.  Still hard to know without a complete spec list.

Highlighted
Hiker
Posts: 11

Re: GoPro Fusion studio unable to create decoders

Dell Precision M4700 Workstation

Intel Core i7-3840QM (Quad-Core 2.8GHz)

AMD Radeon HD 7700M 1GB (From AMD Driver Tool) Reports AMD FirePro M4000 in BIOS.

OCZ Agility 120GB SSD

 

Since posting I have been able to get Fusion Studio v1.1 to run.

 

Fusion Studio v1.3 still throwing up error though Smiley Sad

Highlighted
Nomad
Posts: 2,265

Re: GoPro Fusion studio unable to create decoders

Unfortunately it doesn't look like your system meets the minimum requirements for the GoPro Fusion.  I've listed the specs at the bottom.  However you did get "a" version of Fusion Studio to run so that's not bad.  Have you tried Fusion Studio Version 1.4 yet?

 

  Windows Mac

Supported Operating Systems64 bit Windows 10 in desktop mode only. 32 bit systems are not supported.Mac OS 10.10.X or later
CPUIntel Core i5
Recommended: Intel Quad Core i7 or better
Intel Core i5
Recommended: Intel Quad Core i7 or better
Graphics CardIntel Iris 620
Graphics card that supports OpenGL 4.1 or later*
Recommended: Dedicated GPU like AMD Radeon R9 290 with 4 GB RAM, NVIDIA GTX 760 with 4 GB RAM or better 
Minimum Video RAM: 4 GB RAM
Intel Iris Pro Graphics (MacBook Pro 13'' or 15'' mid-2015)
Recommended: Dedicated GPU like AMD Radeon R9 M370X or better
Minimum Video RAM: 4 GB RAM
Screen Resolution1280 x 800 (with 100% scale)
Recommended: 1920 x 1080 or better
1280x768
RAM8GB8GB
Hard Drive7200 RPM internal drive 
Recommended: Solid State Drive (SSD)
If external, use USB 3.0 or eSATA
7200 RPM internal drive
Recommended: Solid State Drive (SSD) 
If external, use Thunderbolt, Firewire or USB 3.0
Highlighted
Hiker
Posts: 11

Re: GoPro Fusion studio unable to create decoders

Thanks,

 

I didn't know there was a v1.4!

Do you know where I can get this? The version I have was downloaded direct from the Go Pro site so assumes it must have been the latest one.

 

Thanks,

 

Andy

Highlighted
Nomad
Posts: 2,265

Re: GoPro Fusion studio unable to create decoders

Highlighted
Hiker
Posts: 11

Re: GoPro Fusion studio unable to create decoders

Thanks! Bought a new laptop as old one was struggling a bit... Smiley Very Happy

 

Should be here in a week or so... Smiley LOL

Highlighted
Nomad
Posts: 2,265

Re: GoPro Fusion studio unable to create decoders

Well don't keep us all in suspense, what specs did you get on your new laptop?

 

Oh and hey, any other Fusion questions or editing questions, keep posting em!  I found these boards very helpful when I started first using my Fusion.

 

Good luck!