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Tourist
Posts: 2
Accepted Solution

GoPro Fusion loose bracket

Hi.I've just received my new Fusion camera and found that this steel bracket below is loose. And 2 closing 'wings' open itself when I fixed camera to selfie stick from delivered in box. Am I doing something wrong or it's manufacture problem since it looks too small for me.

Accepted Solutions
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GoPro
Posts: 16,022

Re: GoPro Fusion loose bracket

Hello @redflame37818

 

It would be best to get in touch with our Support team for immediate assistance on this matter. You can reach them via phone or chat here: https://gopro.com/help/ContactUs

Best wishes on your wedding!

 

~Marius

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GoPro
Posts: 3,924

Re: GoPro Fusion loose bracket

Hi @map2,

 

Do you have any photos or possibly a video of what you are seeing? That would help us get a better idea of what is going!

 

Cheers,

Ryan

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Tourist
Posts: 2

Re: GoPro Fusion loose bracket

Brand new camera has loose bracket ...
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GoPro
Posts: 3,924

Re: GoPro Fusion loose bracket

Hey @map2,

 

Get in touch with our Support Team directly they should be able to help!

 

https://gopro.com/help/ContactUs

 

Best,

Ryan

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Sightseer
Posts: 2

Re: GoPro Fusion loose bracket

I have exactly the same problem! Were you able to get this resolved?

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Sightseer
Posts: 1

Re: GoPro Fusion loose bracket

I have this exact problem as well!!! I am supposed to be using this camera at my wedding next week. How do I resolve this issue?

Highlighted
GoPro
Posts: 16,022

Re: GoPro Fusion loose bracket

Hello @redflame37818

 

It would be best to get in touch with our Support team for immediate assistance on this matter. You can reach them via phone or chat here: https://gopro.com/help/ContactUs

Best wishes on your wedding!

 

~Marius