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Sightseer
Posts: 1

GoPro Fusion keeps on rebooting

Hi, I was shooting with my GoPro Fusion when it stopped working. Now, it just keeps rebooting and I can only switch it off by physically removing the battery. Also, I lost footages because one of the micro SD cards got corrupted. I could not find any solutions online. Its 1 year warranty is over and after visiting the local distributor, I was advised to contact GoPro directly. I was also unable to chat online with support. Please help.

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Explorer
Posts: 13,000

Re: GoPro Fusion keeps on rebooting

It is highly unlikely that the camera corrupted the SD card. You should get two new cards from this list https://gopro.com/help/articles/block/microSD-Card-Considerations#list2

You should also run a manual update. The Beta is stable and increases the max resolution. https://gopro.com/help/articles/block/fusion-2-0-beta-update-for-your-gopro-fusion

If you have GoPro Plus, you can chat 24/7 with a GoPro rep. If you are outside the USA, try changing your location to US - English. https://gopro.com/help/ContactUs