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Tourist
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Accepted Solution

GoPro Fusion Restarting Issue

Hi! After uptade my GoPro Fusion v01.70 | March 12, 2018 GoPro won't start. Is happening like this video: https://www.youtube.com/watch?v=nLDolmN2o0U&feature=youtu.be .Please tell me how to fix it? Regards...


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GoPro
Posts: 14,133

Re: GoPro Fusion Restarting Issue

Hi all!

 

Sorry for any troubles caused. See if doing a manual update solves the issue.**Format the SD cards before proceeding

 

  1. Go to the Fusion update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Please note that it in some instances, it can take up to ≈10 minutes for the first portion of the Fusion update ("1/2" on the camera's screen) to complete and progress to the next step ("2/2"). Please do not remove your camera's battery or SD cards during this time.  Please let me know how it goes.

 

Alternatively, you may contact our Support Team for further assistance. https://gopro.com/help/ContactUs

 

 

Regards,

Ej

 

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Highlighted
Tourist
Posts: 6

Re: GoPro Fusion Restarting Issue

Highlighted
GoPro
Posts: 14,133

Re: GoPro Fusion Restarting Issue

Hi all!

 

Sorry for any troubles caused. See if doing a manual update solves the issue.**Format the SD cards before proceeding

 

  1. Go to the Fusion update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Please note that it in some instances, it can take up to ≈10 minutes for the first portion of the Fusion update ("1/2" on the camera's screen) to complete and progress to the next step ("2/2"). Please do not remove your camera's battery or SD cards during this time.  Please let me know how it goes.

 

Alternatively, you may contact our Support Team for further assistance. https://gopro.com/help/ContactUs

 

 

Regards,

Ej