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Reply
GoPro
Posts: 7,743

Re: GoPro Black 7 Impossible to update

Hi @grandstorm52354

 

Sorry for any troubles caused.

This should be resolved by a manual update. https://gopro.com/update/hero7-black

Please let us know how it goes.

 

 

Thanks!

Ej

 

Sightseer
Posts: 1

Re: GoPro Black 7 Impossible to update

Hola!

Actualmente tengo una Heo 5 Black.
El mes próximo estaré viajando a los alpes suizos y quiero comprarme la Hero7 Black.
Mi idea es adquirirla en Milám.
Voy a necesitar actualizar el firmware apenas la compre y no voy a tener acceso a una computadora.

¿Alquien me podría pasar los archivos del firmware de manera que los lleve desde casa cargados en la microSD y poder realizar el update?

Gracias!!!

GoPro
Posts: 7,743

Re: GoPro Black 7 Impossible to update

[ Edited ]

Hi @royalbluff63850

 

Thanks for choosing GoPro to capture great moments!

 

The update can be done through https://gopro.com/update/hero7-black

You would need to enter your camera's serial number.

 

Regards,
Ej

Sightseer
Posts: 3

Re: GoPro Black 7 Impossible to update

got the same problem here

you got it fixed allready or some have a answer yet?

Sightseer
Posts: 3

Re: GoPro Black 7 Impossible to update

got the same problem here
you got it fixed allready or some have a answer yet?
Tourist
Posts: 3

Re: GoPro Black 7 Impossible to update

Hello,

 

I managed to update it by changing computers, and using the Windows aplication.

GoPro
Posts: 7,117

Re: GoPro Black 7 Impossible to update

Hello @mike010. Have you already attempted to manually update the camera firmware? If you haven't yet, please go through the manual update steps described above. Once the camera is fully updated, you should be able to connect to the GoPro app and use it as normal. Let us know how it works out. 

Sightseer
Posts: 3

Re: GoPro Black 7 Impossible to update

grandstorm52354 grandstorm52354 Sightseer
Mar 25
Mine will download and istall the app through the app. Once I go pack in and click control my Gopro it tells me there is an update available and wants me to do it again.


I got the same problem☝🏻