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Tourist
Posts: 9

GoPro Australian Receipts

Hi there,

My GoPro Hero 5 Black is about 6 months old, and its gotten liquid inside the LCD, and now doesnt work. I have absolutely no idea how, as its only the 2nd time its been in water, and i check all doors thorougly. I know this is a very common issue, but my grandma bought me this camera as a gift, and she's no longer with us.

I cannot find the receipt, but GoPro support said it could be replaced if i got one.

So im wondering, if JB Hi-Fi or Harvey Norman or anyone like that in Australia did receipts without the serial number? And if you had one that was valid, could i use it?

If so, ill give you my email address.

Thanks in advance!

GoPro
Posts: 3,924

Re: GoPro Australian Receipts

Hey @hentendo,

 

You will need to find your receipt in order to look at warranty options. It does look you have a case going and our team is working with you the best they can.

 

Cheers,

Ryan