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Sightseer
Posts: 1
Accepted Solution

GoPro App do not find my GoPro Hero 4 Silver

[ Edited ]

1.

I have problems with searching and finding my GoPro device. I turn on the Wifi and click search, but application write that none GoPro 

device is found. 

 

2. Second issue is that I have deleated my GoPro account with mail. I want to create new one but the same gmail. Why is that imposible? Because it sign that account already exist.

 

 

I hvae problems with that for a long time,soo please help!

 

Best regards,

Aljaz Boric


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GoPro
Posts: 3,924

Re: GoPro App do not find my GoPro Hero 4 Silver

Hi @gopeoaljaz,

 

If you get in touch with our Support Team they may be able to help you with that account. Otherwise if you make a new account with a different email you should be able to get paired up. 

 

Here is an article that may help you get paired up: https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Best,

Ryan

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,924

Re: GoPro App do not find my GoPro Hero 4 Silver

Hi @gopeoaljaz,

 

If you get in touch with our Support Team they may be able to help you with that account. Otherwise if you make a new account with a different email you should be able to get paired up. 

 

Here is an article that may help you get paired up: https://gopro.com/help/articles/Solutions_Troubleshooting/GoPro-App-Camera-Connection-Troubleshootin...

 

Best,

Ryan