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Hiker
Posts: 15

GoPro 9 video shift problem

[ New ]
I have used the new GoPro 9 for long recording my fishing activity. After recording a couple of hours, I observed that the video suddenly shift and distorted . I record the video in 1080p 60fps without activating any hypersmooth and I use wide or superwide mode. I have placed the video in the following for reference.

https://youtu.be/D4SSnnfNQPo

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GoPro
Posts: 20,810

Re: GoPro 9 video shift problem

[ New ]

Thank you for the update, @kityam. Sorry to hear that the issue remains. Is the "jumping" issue only observed with a 1080/60 fps setting? We have tested using the same setting and the HERO9 Black on v1.22 but we are unable to replicate the issue. 

 

If you haven't yet, see if reformatting the SD card will help. We see your SD card on the list. If you can, and if available, check if the issue is observed using a different card on the recommended list. Let us know how it goes. Thanks!

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GoPro
Posts: 29,837

Re: GoPro 9 video shift problem

[ New ]

 Hi @kityam

 

Thank you for sharing a sample file.

What SD card are you using?

We have recently released an update for the HERO9 Black.

Please proceed with a manual update. https://gopro.com/en/us/update/hero9-black

 

Let us know how it goes.

 

Regards,

Ej

Hiker
Posts: 15

Re: GoPro 9 video shift problem

[ New ]
Sandisk Extreme Pro A2 256GB
Hiker
Posts: 15

Re: GoPro 9 video shift problem

[ New ]
The update seems not address this issue
Highlighted
GoPro
Posts: 20,810

Re: GoPro 9 video shift problem

[ New ]

Thank you for the update, @kityam. Sorry to hear that the issue remains. Is the "jumping" issue only observed with a 1080/60 fps setting? We have tested using the same setting and the HERO9 Black on v1.22 but we are unable to replicate the issue. 

 

If you haven't yet, see if reformatting the SD card will help. We see your SD card on the list. If you can, and if available, check if the issue is observed using a different card on the recommended list. Let us know how it goes. Thanks!

Hiker
Posts: 15

Re: GoPro 9 video shift problem

[ New ]
Recently I used the latest version with linear mode instead of wide and ultra wide. No happens again