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Tourist
Posts: 2

GoPro 9 screen freeze and video only about 30 seconds

[ New ]

After my gopro 9's firmware update to v01.22.00. My gopro 9's screen was freeze when I stop record video.

I reseted all gopro settings and formated my sd card(Sandisk extreme microd SDXC UHS-I V30 A2 128G).

I test my gopro9 and it work. Next day, I recorded many time videos. All the videos only has 20~40 seconds,

but I record at least 8~9 minutes for each time. how to solve this probelm?

GoPro
Posts: 16,921

Re: GoPro 9 screen freeze and video only about 30 seconds

[ New ]

Hello, @yungweilin. Make sure that your camera is not set to record short clips (good for 15 seconds or 30 seconds). On your camera, check out the video settings, then see if the duration is set to a limited time. 

 

If this is not the case, make sure that the camera is running with the latest firmware and is using a recommended SD card. The steps under Manual Update here will guide with updating the firmware manually. Let us know how it goes.