Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see if it is on our Update page.
Cameras
Reply
Tourist
Posts: 2

GoPro 9 Camera flickers on then restarts

[ New ]

First it started with and error of battery power low with a fully charger battery. Then it said battery to cold for operation. Now it just flickers on then beeps then the  screen flashes on for a second or two and restarts. i have a full battery,memory card formated and its up to date. So whats going on GoPro? New camera and i need help.


Accepted Solutions
GoPro
Posts: 15,673

Re: GoPro 9 Camera flickers on then restarts

[ New ]

@itsnotbutter, as for the GPS signal issue in the camera, we will have firmware updates coming to improve your video and photo capture experience. For further details, check out this link https://gopro.com/en/us/news/hero9-black-launch-updates.

View solution in original post


All Replies
GoPro
Posts: 30,862

Re: GoPro 9 Camera flickers on then restarts

[ New ]

Hi @itsnotbutter

 

Please try re-flashing the software.

Follow the manual update steps on https://gopro.com/en/us/update/hero9-black

 

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.
 

 

Thanks!

Ej

Tourist
Posts: 2

Re: GoPro 9 Camera flickers on then restarts

[ New ]
After manually updating the software (downloading update file to sd card and inserting into GoPro camera) the camera is now functional.
But I will say this is probably the worst released GoPro to date. GPS data is not available due to GoPro releasing a camera without having its other programs (GoPro app iOS/android or Quik) supporting the GoPro hero 9 gps data.
GoPro
Posts: 15,673

Re: GoPro 9 Camera flickers on then restarts

[ New ]

@itsnotbutter, as for the GPS signal issue in the camera, we will have firmware updates coming to improve your video and photo capture experience. For further details, check out this link https://gopro.com/en/us/news/hero9-black-launch-updates.