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Sightseer
Posts: 1

GoPro 8

[ New ]

When I rechage the camera it says there's no battery but there's a battery in there. Is the battery bad?

 


Accepted Solutions
GoPro
Posts: 19,185

Re: GoPro 8

[ New ]

Hello, @patrickb182. Make sure that your camera is updated to the latest firmware. If you haven't yet, go through the steps under Manual Update here. Try charging the camera battery again after the update. If the battery is still not detected, let our Support team know so they can assist you further. You can reach them through https://gopro.com/help/ContactUs .  

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GoPro
Posts: 19,185

Re: GoPro 8

[ New ]

Hello, @patrickb182. Make sure that your camera is updated to the latest firmware. If you haven't yet, go through the steps under Manual Update here. Try charging the camera battery again after the update. If the battery is still not detected, let our Support team know so they can assist you further. You can reach them through https://gopro.com/help/ContactUs .