11-01-2019 12:15 PM
@spiryrange63110 this is exactly what my GoPro Hero 7 started doing right after an update and when it did there was nothing I could do to get it unlocked. What I did to stop it was remove the battery. Up to that update, my H7 was working fine other than a random shut down between 6 secs and 27 mins, the likes of which was random with the odd occassion it would run almost an hour, very odd occassion (like 1 out of 20 videos . . oddly enough, when it was raining and I was filming and I would have been fine had it stopped so I could get out of the rain). :-) When I contacted support about the matter they said I shouldn't be pulling the battery out but alas had I not when I did the camera got so hot it eventually shut itself down and/or the battery died. So, this would be my suggestion . . . remove the battery and count to 10 or 20 before reinserting or if you haven't had the thing long, take it back as defective and get another one.
11-01-2019 01:56 PM
With just about any tech (phones, cameras, drones, TVs, Computers, ...) You will find people reporting issues. I have very little faith in some of these YouTube videos, but I do know what I know, and that is one simple fact. The HERO8 is an amazing camera and I'm very happy that I purchased one.
I spend my hard earned money on these cameras. I don't own GoPro stock and I have no affiliation with GoPro anymore than you do. If I had issues, I don't have any motivating factors that would prevent me from sharing them (in fact I have reported my issues with several GoPro cameras and software over the years). I think my very first post was reporting issues with GoPro Studio. I've also talked at great length about how I think the HERO3 (NOT 3+, which is one of the best GoPro cameras) is the worst HERO Black camera ever made by GoPro. IMO, that camera was trash. However, there are plenty of people who praise the HERO3 as one of the best GoPro cameras. Obviously it's about personal experience and perspective. Perhaps you feel about the HERO7 like I feel about the HERO3. That doesn't mean your right about the HERO7 anymore than I am about the HERO3. For those that like/love the HERO3, I don't go out of my way to tear them down, insult them, or try to impugn their character. If someone who stated that they liked the HERO3 began praising the HERO4, would that then mean they were lying about the HERO3? If course not.
Believe what you want to believe, I could care less.
Buy or don't buy the HERO8, I kinda hope you don't, but it absolutely doesn't matter to me. Go get a pretend action camera like the DJI Osmo. Why would I care?
I only respond to offer a different perspective for the benefit of others who might easily be swayed by a monitory of disgruntled people. Of course, since it is a "Support" forum, the people coming here with issues are the majority, but they do not represent the majority of camera owners.
11-01-2019 04:02 PM
excepted if the camera i have is the exact copy of the one i will receive no?
About the pilots i know using the GP7, they got the same problem.
Some called the support, tried to apply the new firmware,
changed the sd card...
Yes Daniel i understand that most probably we don't have the same
use of this camera and that's probably the reason some are happy and others not: i am using external battery on my helmet when i fly with
paragliding and i need to film several hours without crash,
without being able to manipulate anything.
well i will have all the winter to choose my new camera now.
if someone want to test the Hero8, there is a very easy
test: try to use it at 4k 60fps protune highly stabilised
during 2 or 3 hours without interruption in a closed car filming outside when
driving for example.
I would be interrested to know if the H8
can do that without shutting down...
we'll see in the forums very soon for sure.
11-03-2019 03:08 AM
Well i just booked a new Hero 8 at the end...
I will do the tests myself as i am not sure about the very positives attitudes of some answers here.
It is lovely to see the so positives points each time onto the last model...
Count on me to make a video explaining any problem i can have.
I will do also very nice videos if indeed it is now very stable. I will let you know.
But i can see today another guy complaining (so early for such a new camera!!!)
I hope i didn't do a mistake... again... :-(