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Hiker
Posts: 13

GoPro 8 stops recording on its own

[ New ]

I was recording a lecture and my new gopro8 stopped recording after about 60 minutes without my command to stop. I had it connected to a powerpack so battery was not an issue. I also have a 256Gb data card so have plenty of space. I also had the turn off setting set to never.

 

Any idea why?


Accepted Solutions
Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

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Are you referring to me? I was not saying that you or your situation was silly. DrDemento has a long history on this site for several years making similar comments. That's fine, to each their own, but he seems incapable of doing so without directly quoting, even when his post is directly following his own. That practice is what I was calling silly. Not only is it unnecessary, it makes reading these comments and the number of pages much longer than it needs to be.

As far as your test, be sure to have the battery removed. Try to have open airflow around the camera. Placing it on something cool might help as well. Most importantly, be sure to do a FULL format of the car in your computer first. The SD card association recommends using the tool on this site https://www.sdcard.org/downloads/formatter/
Be sure to choose the complete overwrite. Once done, format again in the camera. You may share want to test with a second card if the first test doesn't go well. Overheating is often caused by the card (along with what has been previously mentioned).

Good luck with your test. If it doesn't go well, you might want to try a non-action camera, or at least one that isn't sealed in a waterproof case. Unfortunately, most DSLR and mirrorless cameras will also overheat after prolonged continuous recording, but camcorders tend to do well.

Turn off all the features (GPS, Voice commands, Connections < very important, stabilization < no need if the camera isn't moving), remove the battery, and record in 1080p/30fps. Let us know how it goes.

View solution in original post


All Replies
Tourist
Posts: 18

Re: GoPro 8 stops recording on its own

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If it is like on Hero 7 it can be the camera too much warm after one hor filming in 4K without wind/fresh air (it is ok when the camera is outside with fresh air removing the warm air)

 

If it is the case, you can do a test waiting the camera to stop (waiting 5 or ten minutes before the camera is stopping) and watch carefully the front screen: you will probably see a symbol showing the emergency stop because of the high temperature + a sound before stopping.

 

if it stopped before you had time to have look, just restart the camera in recording mode again and put your finger on the front of the camera to estimate the temperature. Most probably it will be very hot i guess. (well note that i don't have hero 8 but only the 7, but i guess the problem is the same...)

 

Regards,

Denis

Hiker
Posts: 13

Re: GoPro 8 stops recording on its own

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Thank you. I will try your suggestion. 

Hiker
Posts: 13

Re: GoPro 8 stops recording on its own

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I noticed my settings were 1080p @120 fps. If I reduce this to 1080 p @ 30 fps, with this make a difference?

Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

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Yes, 1080p/30fps should run cooler. The camera will still get warm, but much less likely to overheat than when using high resolution and/or frame rates. Also, remove the battery when using an external power source.
Hiker
Posts: 13

Re: GoPro 8 stops recording on its own

[ New ]

Ok, thanks for the tips! I'll let you know how it goes next time I'm recording a talk.

Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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the good thing about a gopro is they save the files, did htat happen or you have to repeat the talk>

Hiker
Posts: 13

Re: GoPro 8 stops recording on its own

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Unfortunately the camera stopped recording about half way through. Some of the files were saved but not having the whole session means I can't use any of the session.

Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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Understood.     gopro did its job. saved the file, shut down cooled off.    to work again.

Hiker
Posts: 13

Re: GoPro 8 stops recording on its own

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Yes it did. Wonder how I can keep it cool next time? I lowered the frame rate so will see how that goes. 

 

 

Nomad
Posts: 186

Re: GoPro 8 stops recording on its own

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@easyroller54 wrote:

I was recording a lecture and my new gopro8 stopped recording after about 60 minutes without my command to stop . . . Any idea why?


Welcome to the club.  This is kind of a GoPro exclusive . . shutting off without command.  My GoPro (a Hero 5) first did it after 4 secs, I eventually returned it.  My Hero 6 took about a week beforet that began happening, the Hero 7 almost 10 months.

IF you've had it for less than a month, I offer two advices that worked for me (except the last one) and that is, pack it up and return it for an exchange or refund offering it up as defective.  The second option is to contact support but be aware that if you pass your store return date, you will stuck with it and it may be a long road for getting it corrected IF it even will.

Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

[ New ]
Not even close to being the same scenario. High resolution recording with battery in camera, no airflow, connected to external charger, recorded an hour before doing EXACTLY what it was designed to do, shut down when it got too hot.

Let's not get into a silly back and forth where you quote back every reply. Sorry to hear that you ended up with issues with the HERO7 Black. However, you have zero experience with HERO8 Black (which I do), and I can assure you, the HERO8 is very stable and an excellent camera. Not only do I know this from personal experience, but also by the incredibly low post from people with issues (not only on this forum, but several others as well).
Hiker
Posts: 13

Re: GoPro 8 stops recording on its own

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Good idea. I'll do. test today.
Hiker
Posts: 13

Re: GoPro 8 stops recording on its own

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I'll give it one more try and then do as you suggest.
Hiker
Posts: 13

Re: GoPro 8 stops recording on its own

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May be silly to you but I am the one dealing with this problem.
Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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brand new camera just released to the market.  that said... 

 

use a cooling pack , it makes no noise,        but honestly , hit record and happy filming if it over heats again because you did not do that test   tonight and you waited  for the next lecture, that is not our fault..  

 

happy filming.

 

Fish

Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

[ New ]
Are you referring to me? I was not saying that you or your situation was silly. DrDemento has a long history on this site for several years making similar comments. That's fine, to each their own, but he seems incapable of doing so without directly quoting, even when his post is directly following his own. That practice is what I was calling silly. Not only is it unnecessary, it makes reading these comments and the number of pages much longer than it needs to be.

As far as your test, be sure to have the battery removed. Try to have open airflow around the camera. Placing it on something cool might help as well. Most importantly, be sure to do a FULL format of the car in your computer first. The SD card association recommends using the tool on this site https://www.sdcard.org/downloads/formatter/
Be sure to choose the complete overwrite. Once done, format again in the camera. You may share want to test with a second card if the first test doesn't go well. Overheating is often caused by the card (along with what has been previously mentioned).

Good luck with your test. If it doesn't go well, you might want to try a non-action camera, or at least one that isn't sealed in a waterproof case. Unfortunately, most DSLR and mirrorless cameras will also overheat after prolonged continuous recording, but camcorders tend to do well.

Turn off all the features (GPS, Voice commands, Connections < very important, stabilization < no need if the camera isn't moving), remove the battery, and record in 1080p/30fps. Let us know how it goes.
Hiker
Posts: 13

Re: GoPro 8 stops recording on its own

[ New ]

I'm just new to the forum but I can understand different quirks.

 

Just tried your recommendations and it is working well. Took out the battery and removed the door - unit running still getitng warm but much cooler and no problem recording for much longer (never overheated even after a few hours of recording). Even though the unit was plugged into power, it was the battery that was quite hot and preventing the camera from running cooler.

 

Thanks for your help,

SP

Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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I wonder how much of it is caused  BY The Chip Of The Battery? (Smiles)

Nomad
Posts: 186

Re: GoPro 8 stops recording on its own

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@danielr15 actually my experience with Hero 8 comes from my counterparts back in Pittsburgh who (like me with the Hero 5, 6, and then finally 7) have had the same happen with theirs.  They of course returned them and got free of the problem.  Why do you suppose these cameas can't stand the heat and why would they be designed not to be able to withstand the heat?  Other camera makers cameras get hot (like the Osmo Action) and yet keep running.  Any thoughts?

Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

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@easyroller54
Awesome, glad to hear that it's working out for you.

@drdimento
Oh, geez. back to the friends in Pittsburgh. Seriously, do you have any idea how many times you've told us about your "friends in Pittsburgh" or how you are a professional that needs to use GoPro cameras for your professional shoots because your clients need to see that you use brand name cameras. Umm, and by the way, Osmo Action not only has been reported to overheat and shut down, but to make things worse, people have reported that it just stops working altogether, never to turn on again. LOL, great example.
Nomad
Posts: 186

Re: GoPro 8 stops recording on its own

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@danielr15 sorry you feel so threatened by my pittsburgh people. We worked together as a team producing tv programs and videos, helping cover each other’s butts when things went wrong. Our little consortium helped make each other reliable when we might not be otherwise. Relative to name products, when one produces for broadcast, they specify what brand or format they want from you and those standards determine if you’re accepted for pittsburgh and NY ad agencies. So, yeah what my PGH buddies do are important to me. Lastly, yes on the Osmo overheat and all the references I could find that were meaningful to buys were dated 3 years back which must have meant “fixed” something I don’t find with my 7. Lastly, you know my history and thus far from the start the Osmo has not only been cheaper but has all the features of the H8 and is how much older. Jealousy is just what it is. I’m thankful that what you have works for you and I wished it was for me ... cuz I need action cameras for the newest music videos. DJI May sponsor our latest project that will go national. We are negotiating now for January.
Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

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Good for you, and I mean that. Osmo Action hasn't even been out for a year, much less than three, and no, it does not have all the features of the HERO7 Black. It's not a terrible camera if you don't mind only having over cropped stabilization in limited resolution/frame rates and FOV, inferior image quality and exposure balance, and less features. I'm really not hating on DJI, even if they have documented cases of stealing customer's money and competitor's intellectual property. The Osmo Action works fine for plenty of people, so if it works for you, great.
Nomad
Posts: 186

Re: GoPro 8 stops recording on its own

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@danielr15 sorry you have such a low opinion of the Osmo Action.  Fortunately, the reviewers and users don't agree.  The "name" revierers see the stabalization (even cropped a little more than average) as the best they've seen in an action camera and actually make recommendation that you don't need a gimbal . . I agree.  Moreover, the colors are rich and the image amazing at 100 mbps.  Out of of the box the thing worked and activated itself with easy to use wireless technology, unlike the wired I had to do with all my GoPro's, let alone the antiquated wired communications and image transfers.  My new GoPro Hero 7 continues to act squirrely, as did the one that was declared "defunct" by GoPro technical service, when they agreed to replace it.  I'm thrilled to have a camera and converge with friends of mine in (I know you hate to hear this) Pittsburgh, and trade success stories since making the switch.  I bet it's that you don't like the Steelers or Penguins.  No fear, neither do I.

BTW, the overheating I was referring to was the beta testing. dating back to 2015.  Hasselblad (the maker of the Osmo Action) began testing of the camera early on when they decided to partner with DJI in camera technology for DJI's drones.  It's hard to beat a name like Hasselblad and I and 4 pro producers all agree; while, not one of us had a successful run of GP's.  I just wished I'd listened to them up front.

Conclusion, when thinking hobby, sports, short shots, GoPro for the fun of it - when dependable professionalism is on the line, Osmo Action.  It was that line that led the response from DJI to consider the January NY project with newest Mavic Pro 2, Osmo Actions, and Osmo Pocket (this latter serves as an amazing hand-hold device with adapter wherein the "on board" battery for the Pocket serves as an additional power source for the Action, virtually shooting till the card is full, and the mounting adapter is readily available.  DJI even endorses and often supports 3rd party hardware to use with their cameras and mod frames.

 

If you want a 25% off on a new GPH7, I can help you with that.  I think the coupon is useable on accessories also.  It was given to me by GP for all I've been through and can be used by my friends and I consider you a friend @danielr15  as it was you that helped me make the decision to contact support with my claim on the GPH7 that ultimately got replaced; thank you. :-)

Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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If your camera is that important to you, and the battery  chip heats up, what happens?

 

 Melt down camera  gets trashed talk on gopro. remember 1 million cameras 100 forum complainers. that is a  heck of a lot of  troubles.

 

Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

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100/1000000 = 0.001%
Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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@drdimento   Since @danielr15  does not own a Action and I do.  Firmware 1.6*****  and no one cries about this, I WILL.  at 92% -90% this happens,  well at 100% this just happened so is that now a New issue because it happens at 100%.  I will be contacting DJI again and .

 

1  how do we reboot theh camera on a crash 3 weeks later NO answer.

2. Hyperwarp, why the first three seconds and last 8 seconds M.I.A, (missing in action)  not there.  3rd day no reply.

3 Cynova mic contacted the company same thing No reply

 

these problems MAGICALLY GET  FIXED~

 

SnapShot.jpg

Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

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FISH,
Totally off topic, but I love the Delft Blue colors of your kitchen. The wife and I were just talking about remodeling our kitchen in these colors. I really like your dolphin window pane stain glass as well. Good taste.
Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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Corian not what  gopros are made out of, ifwere then people   can simply take scotch pads of different courses, and Polish out hte blemishes.

 

Yes the table counters are expensive  and excellent taiste easy to maintain they do Oidize where  you simply Polish  with a wax.   The Table is quite expensive came from   above Pittsbuge a Palce in Canada, Mail ordered  Delivered, with a  sheet that goes in the Middle, chairs are sold separatly.  its a  Navy blue chair with traces of purple. 

 

the Dolphan stain glass came From Mexico. teuanna, Remembering the fountain and dirt road (1960's) , last time I was there no paved roads, back  in the 90's we got that. walked in the alley way down this path  through vaious in and outs to some shop in the back.  Super friendly people, pick  one.  Mom picked it out asked my Opinion if 40.00 was worth the  price as we negotiated it, and Picked up one of Fish &  shark type for the front  for 80.00.  Oh I got ripped off at  the prices big time NO I saved BIG TIME .  Did I mention  how I got them home    on the seat of the airplane the other carefully wrapped in the Pilots **bleep**-pit pit area. (dam  gopro edite cockpit bleep***

 

contact  a company for a sample 2 in by 2 in  piece.

 

Nothing is ever offtopic.   thank you for asking and we Learn a lot on here. I still  chaulk over heating up to part of the issue of the chip inside the battery. but rather let it go I'll keep  brainwashing  all . its the camera not the user, the camera not the user.  gotto be the User not the camera, must be a user issue, duh I forgot to......

 

added note this photo was taken from a gopro Hero 7 black  using powerdirector 18 screen grab

Nomad
Posts: 186

Re: GoPro 8 stops recording on its own

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@fishycomics I nor any of my comrades in Pittsburgh have ever had a shut down yet on our Osmo's, not even one, and most of us record continuously for 1-2 hours (wind/string concerts, plays, reciatals).  We could never make these claims with our GPH5, 6, and 7's.  My last recording with the 7, shut down three times during a recording.  Why?  Who knows.  If I didn't have the wrist remote, I'd never get a single filming job from front to back.  Moreover, my friends usually record in 4K for framing options, while I primarily do 80% 2K and just use more cameras.  Mine is usually mounted atop the XF400 to give me both a wide and close shot at the same time from the same angle, thus not having to rely on more frame to do a 2K zoom.

BTW, how do you like the Rode Go?  I see it on the table.  Work well with the mic plug for the Osmo?  I use Sennheiser G series (only ones approved for our broadcast clients thus far) and I do see that the Go's seem to drop out if you turn your back on the unit.  True?

Nomad
Posts: 186

Re: GoPro 8 stops recording on its own

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@danielr15 and @fishycomics . . first off the REAL reported GoPro Hero issues number is obviously not 100, its more like 10,000 or a 100,000+ as the complaints I read in here are well over 1,000 and I've read maybe 1-3% of the posts, if even that high.  Moreover, while 100 or 1,000 or even 10,000 may not seem like much to you, it means a whole lot to the people who are having the problem.  When I picked up my latest action camera at Best Buy and asked how the GoPro were of late, the clerk said, "We get a lot of returns here and at Charleston, that's all I know."  For him to say that at one store only, I think it's safe to say that the problem cameras are more than any 100.

My new GPH7 is working not great but ok.  If i could get it to stop shutting off on its' own that would be awesome.  I've tried 4 different miniSD cards and makes no difference.  In fact, most often the unit shuts down right when the camera reaches a file limit and is switching to the file . . AND . . most often that is the very first switch.  In the recording where I made the decision to get the O.A. it shut down 3 times in 40 minutes when I just gave up and the night before it shut down twice in ~15 mins.  I haven't called tech support, hoping there would be yet another new firmware update and that the problem would go away. :-) 

Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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@drdimento    thank you .Love the rode  no wires to play with. Lol   Hate the sound the OA  sound port pushes out, when I say I hate it I mean  I hate having a Mono camera that immitates stereo, the OA  does not record  stereo.

 

Ask me and I shall explain in a video..

 

I totally agree with you about more people with issues, but I want to see more people simple post video  of it. 

 

Example a Person can not shut down the camera its locked because he gave up at 7 seconds single handed fumbling.  thake the time to calmly show  then do what he was doing USer problem I call it

 

 

 

https://www.youtube.com/watch?v=SHOVeZRr0-U

I had to remove the battery in order for me to turn it on and off. Anyone having the same issues? Power button and screen doesn't work.
Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

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@drdimento
The juxtaposition of your experience (and your friends) and that shared by FISH (and others) with Osmo Action is a good example of why you shouldn't jump into a post (about a camera you have NO experience with) and offer up the advice to, " pack it up and return it".

You do realize that:
1) This post is regarding the HERO8
2) It was regarding a very specific use case
3) The OP resolved the issue WITHOUT following any of your suggestions
4) You have completely highjacked this post and made it about you and your experience with DIFFERENT cameras
5) The, now several pages long, responses by a very limited amount people (two who adamantly are proposing different opinions), is exactly how people get the wrong impression about a camera's performance.

This post, about HERO8 (NOT HERO7 OR OSMO ACTION), is currently 4 pages long, but only has a few people involved in the discussion. The OP (The person who actually had the issue), isn't actively involved in the discussion anymore and reported solving their issue. Almost all people (except maybe four or five frequent visitors) to this forum are people who come here with a perceived issue (some real, some just user error). Anyone coming here to the forum and seeing 4+ pages of discussion on this topic (GoPro 8 stops recording on its own), for example, could easily get the impression that there are many people having this issue. The reality however is this: One person reported an issue and that person solved it. If you @drdimento want to continue discussing the merits of owning a different brand over GoPro, fine. But, you really should be doing it in somewhere else (a. A new post of your own, b. In a Group discussion, or c. On that brands forum). I'm not looking for a response. Please DON'T reply. This entire thread has become about YOU, and it shouldn't be. Again, this post was created by the OP about a specific issue and a specific camera. The OP solved their issue. Take your discussion elsewhere please.
Tourist
Posts: 18

Re: GoPro 8 stops recording on its own

[ New ]

Hello,

 

Well on my side i sold my hero 7 Black.

You are true about your message Daniel.

As you know it i have been very disapointed by the previous Hero7 black camera and i even sold it...

 

I still have a look on the other brandt AND on gopro.

 

I always try to be honest in my mind to choose the best product.

 

We already had discussions here about the previous model and you always said that everything is fine (when it is clearly not the case for many users)

 

I am surprise that some answers can still be:

* percentage of people unhappy is not so important. (euhhh what is the point? if something is wrong you mean that it is not needed to 

solve the problem? Or do you mean that these people are wrong? Or these camera are differents? ????

* check the SD card (ok done and tryied many of them, 256 GB, very recent, several of them)

* the camera is probably hot (strange that even on the manual we can see such remark! ok if too hot, then stop it a little bit...

what???)

 

About the 8 as it is the subject, I will follow the subject and see what are the news arguments.

I can already see this video bellow on the web, do you have an answer for him?

I guess everyone that as this kind of problem will not take the time to edit a video on it and share it, so we can think that some other people have the same problems right?

 

Well i will follow the answers, hoping that it will be something different than "check the card, check the temperature, ..."

well if we need to check the temperature also on the 8 at least i will know that the 8 have also temperature problems... we'll see.

Hope this model will be more stable. I think a lot of people will wait before buying now, watching the problems encounterd by users... at least i am waiting...

 

https://www.youtube.com/watch?v=79rbSt1YlCE

GoPro Hero8 Black at Amazon-com: https://amzn.to/2JFGPsSGoPro Hero8 Black at Amazon-co-uk: https://amzn.to/34eT2MYGoPros and peripherals at Amazon-com: https...
Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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@spiryrange63110   I mention you so that @danielr15  and @drdimento  can understand  David_Harry  came  from a DJI OSmo Pocket and a DJI Osmo Action, He complained about the CYNOVA mic adapter that DJI came out with and purchased a hero 8 andstill complains about the coloring or should I change the word complain to "pulmonary tests"  may used the wrong word as I am drinking coffee lol 

 

 Since the Adminstrator and Moderator DELETED posts  Sat -through- Sunday are gone as well others I bet.

 

If we look back at the main post

 

USER ISSUE

 

I was recording a lecture and my new gopro8 stopped recording after about 60 minutes without my command to stop. I had it connected to a powerpack so battery was not an issue. I also have a 256Gb data card so have plenty of space. I also had the turn off setting set to never.

 

Any idea why?

 

This comes down to the User not knowing his or her camera clear as day.  Key word here is "Powerpack"    

 

Noted on page  no pages mention USB external Power at all (unless I missed it)

 

Page 94

 

BATTERY LOW, POWERING OFF
A low battery message will appear on the touch screen when the battery
charge drops below 10%. If the charge runs out while recording video,
your camera will stop recording, save the video, and turn itself off.

 

Page 105

 

Battery information

MAXIMIZING BATTERY LIFE
Here are some things you can do to maximize battery life:
• Capture video at lower frame rates and resolutions.
• Use the Screensaver and lower the screen Brightness.
• Turn off GPS.
• Turn off Wireless Connections.
• Use these settings:
• QuikCapture (page 35)
• Auto Power Off (page 87).
RECORDING WHEN PLUGGED INTO A POWER SOURCE
You can use the USB-C cable that came with your HERO8 Black to shoot
videos and photos while your camera is plugged in to a USB-charging
adapter, the GoPro Supercharger, another GoPro charger, or the
GoPro Portable Power Pack. This is perfect for capturing long videos
and time lapse events.
Even though your camera is charging, the battery will not charge during
recording. It will start charging when you stop recording. You cannot
record while your camera is plugged into a computer.
Heads Up: Because the door is open, your camera is not waterproof
when charging.

 

PRO TIP: There’s an easy way to check your battery’s status and make
sure you’re using the right one.
1. Swipe down to access the Dashboard.
2. Tap Preferences > About > Battery Info.

 

Oh by all meanss this is an Important messege  of gopro on page 93

 

Important messeges:

 

Problems are rare, but HERO8 Black will let you know if anything comes
up. Here are some of the messages you might see.
CAMERA IS TOO HOT
The Temperature icon appears on the touch screen if your camera
becomes too hot and needs to cool down. Your camera was designed
to recognize when it’s at risk of overheating and will shut down when
needed. Simply let it sit and cool before using it again.
Heads Up: The operating ambient temperature range of your
HERO8 Black is 14° F ~ 95° F (10° C ~ 35° C). High temperatures will
cause your camera to use more power and drain the battery faster.
PRO TIP: Shooting video at a high resolution and frame rate will also
cause your camera to heat up faster, especially in hot environments.
Try switching to a lower resolution and frame rate to lower the risk
of overheating your GoPro.

 

When I comment, I offer my Opinion, and I will,  I hope we all learned from this Post, the USER incorrectly used his camera, and now knows to remove the Battery, to achiever unlimited record time if IF no other troubles come about.

 

NO one reads a Manual. and gopro needs to put in what no one reads more info .

Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

[ New ]
@spiryrange63110
Yeah, I saw that video. It very well could be that he got a camera with a manufacturer defect. It could also be the SD card (they really do matter and no two cards are exactly alike). Or, it just could be a bug in the firmware that GoPro needs to iron out. It's pretty much expected in ALL tech that the first release will have a bug or two that doesn't get identified until there are many cameras in the wild. What I can say for my HERO8 Black is that I've yet to experience any issues, not one, not even a minor delay in starting up, stutter on the LCD, unusual battery drain, crash, overheat, sd error, ... Nothing, not one issue. I've been using my HERO8 almost daily surfing, filming my kids, and just messing around with different settings. I've been going through at least one full battery and around 32-64 GB of data a day and sometimes two full batteries and a couple SD cards. I've been using the Lexar 677X 64 GB card in the HERO8.

I've previously documented issues that I had with the HERO7, especially freezing. I also noted when I had the red line appear and also battery drain. The battery drain seemed to resolve after several discharge/recharges, but since there were also firmware updates, I can't definitevely say if it was the battery cycles or the firmware updates that solved the issue for me. I've seen a few people post the battery drain with the latest firmware, so I'm leaning more toward the battery cycles.

I've had camera freezing on my HERO7 Black. I've stated this several times. For me, it turned out to be one (actually I've identified two now) SanDisk Extreme v30 64GB (and now a 32GB) card. I have five SanDisk Extreme v30 64GB cards (and two 32GB). Of the five, four work great and give me no issues. However, one 64GB card will consistently cause my HERO7 to freeze (usually after about 20 minutes of use). Because of my experience, does it not make sense to you that I would recommend to people to try a different card?

Furthermore, I never use cards with storage greater than 64 GB. Nothing to do with GoPro, it's just that 128 GB and 256 GB tend to have lower performance and higher chance of error. Since I also ALWAYS recommend formatting the card in camera prior to starting a days recording (and offloading your media when done), there are only a few use cases where having a high capacity card makes sense. I don't require it, so I don't waste my money on them.

The camera getting hot is normal. It's not an issue. Getting hot and shutting down may, or may not, be an issue. It depends on how it was used and the environmental variables. I have a HERO5 Session that when it records for more than 30 minutes continuously gets so hot it's hard to handle. If you touch the front lens or the area surrounding the front lens, it is scalding hot. However, the camera is now over three years old and still works fine. Currently I have it mounted in my car as a Dashcam.

I've only had a GoPro shut down once from overheating (HERO3 Black), but I generally don't do long continuous video recordings. I've done some long drives and a few events where I had the cameras recording video for well over an hour, but of course I've taken the necessary precautions when I did. I've also had my cameras do continuous recordings accidentally where they either recorded until the SD filled or the battery died. It was only the HERO3 Black the overheated, but those were the early days when I didn't know to remove the battery when using external power and I was using a SanDisk Ultra (so it could have been either/or both that caused the overheat).

The point about people happy/unhappy isn't to say that those with legitimate issues aren't serious or unfortunate. I feel terrible for these people as I'm sure they were very excited to get the camera and devastated to have an issue. Many times the issue is SD card, Firmware, or user error. Other times it is in fact the camera. Of course, this is also why I've always recommended to people to contact GoPro support if their issue didn't get resolved by suggestions made here.

However, perspective is important. Take this post for example. It's 5+ pages long (probably 6+ after this lengthy response). At first glance, I'm sure anyone who saw it would make the false conclusion that there are MANY people having overheating issues with the HERO8. Is that true? No, not even close. In fact, the OP who presented the issue long ago stated that it is resolved.

Perfectly fine if you want to wait to see the response from people using the HERO8. So far, it's pretty clear on this site that there are not many issues. It appears there may be a compatibility issue with the GPS and Quik Desktop app and maybe Dashware, and a few people have noted a mysterious blue dot on the LCD. There was also some confusion as to the build quality of the new reinforced camera body. Other than that though, the forum has been far more quite than when HERO4, HERO5, HERO6, or HERO7 were released. It's a pretty good indicator of the quality and performance of the HERO8.

Will some bugs emerge? Most likely there will be a few. I will be seriously surprised if the only firmware releases are to improve performance without also squashing some bugs. However, with that being said, the HERO8 Black has been a pretty remarkable camera for me so far and I have absolutely no regret getting it.
Tourist
Posts: 18

Re: GoPro 8 stops recording on its own

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Well.

People on this forum, were explaining us since end of August that Gopro 7 was with "nearly" no problem.

Now we can see that these same people recognised that there are problems for some people but

they are now saying: GO for the GoPro 8, there is NO Problem !

Yes I will wait, and i am sure a lot of these people unhappy will wait, with all the others listening in our clubs, friends, etc.

Well for sure if i sold my previous camera and if i am VERY unhappy it is not for no reason:

I did spend a lot of time trying many solutions , many SD Cards, different external batteries (Refuel frame and external batteries),

several modes...

 

Easy question:

 

If the 8 is now very stable (that is not what is saying the guy on the link on my previous post and neither by this angry guy here: https://www.youtube.com/watch?v=TEifgWO_bJA ) and so the problem is now solved,

what's about the Hero 7 Black? I cannot see any new stable firmware? (I already tryied the 1.80 before selling it but it was even worse)

 

 

How ! I saw this argument in your message that i forgot yes:

The firmware!!!! :-D

If it is not working yes, probably these users did a big mistake when updating the firmware! :-D

Pffff

I got manu Gopro since the 2 but... the last was really the worse stable and was really awfull for me.

Our community, sports clubs (paragliding) are discussing a lot about technical things like that, and not sure this is a good point at all.

Yes i will wait and see all the brand but i am not convinced yet... At all.

Let see but for sure i will not buy a new GoPro till these problems are still open.

Last week I made a video of my first impression of the gopro hero 8. The GoPro Hero 8 is plagued with overheating, crashing, lost footage, corrupt files, po...
Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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@spiryrange63110   eff this, eff that..  saw that clip.  Buffering.   the card used.  sorry its an excuse after excuse.    the camera  kept up till it  crashed and he lost his footage going up the steps.. He'll never buy a gopro again.

 

FW 1.80   if it is how we load up, then simply ask why gopro does not offer a service that you got an issue  with loading to load it for you?

 

Well my new one is PERFECT till it freezes, crashes  causes a glitch etc.  over a week two if not works quite well.    you still can get a hero 7 and revert back to  older firmware and  wait till the  Hero 12 comes out.. no pun I hope you get this sorted out.  Or get a DJI Osmo Action. and deal wit hthe processor  and its Latacy.  Man Love the gopro. but also like theDJI for other reasons.  

Nomad
Posts: 186

Re: GoPro 8 stops recording on its own

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@fishycomics  i disagree with what you said about the OP's comment about the thing shutting off in 60 mins.  This has situation has been a factor with GoPro Hero's 5, 6, and7, and why would it sound so off for it to be apparent in 8's?  The tests I've seen have confirmed the random "shut offs" on YouTube reviews.  Moreover, my personal experience duplicates what others, literally 100's or 1,000's have experienced and although @danielr15 believes I have hijacted this thread, I beg to differ with my esteemed collegue, as it was others who came back to me on my one post that prompted me to merely respond to their reponses.

BTW, sorry I haven't been around for a while I been busy letting my Canon's and one "other" camera (a name which I will not mention for fear of offending some) make $$$ for me.  :-)  . . . and again I will resound my earlier comment, my last GoPro (that I still have and use) is great for short B-roll clips (without fear of overheating and shutting off on its' own), like the most recent one I did with a national award winning "eight" rowing group from West Virginia, where I feared dropping my Canon HF400 and Canon M50 in the Ohio River when filming some nice low shots.  Had I had the "unnamed" cameras above, I would have strapped of them to one of the 50 or so female high school students and one to the boat for a long shot without fear of the thing shutting down, since my experience on my current "brand new" GoPro Hero 7 warrantly replacement has been "random shut downs" between 6 secs and 27 mins for each press of the record button . . in HD no less, using only approved cards and GoPro batteries as recommended from Day One. 

Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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   @drdimento  you and I are not at the  camera on his lecture  watching it.   camera proformed as expected  did what it was told to work till battery exhausted.  Oh forgot he had a powerbank plugged in.  Sorry.   where am I wrong please want to hear it PLEASE play it in a tune that we all can hear.

Nomad
Posts: 186

Re: GoPro 8 stops recording on its own

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@spiryrange63110 this is exactly what my GoPro Hero 7 started doing right after an update and when it did there was nothing I could do to get it unlocked.  What I did to stop it was remove the battery.  Up to that update, my H7 was working fine other than a random shut down between 6 secs and 27 mins, the likes of which was random with the odd occassion it would run almost an hour, very odd occassion (like 1 out of 20 videos . . oddly enough, when it was raining and I was filming and I would have been fine had it stopped so I could get out of the rain).  :-)  When I contacted support about the matter they said I shouldn't be pulling the battery out but alas had I not when I did the camera got so hot it eventually shut itself down and/or the battery died.  So, this would be my suggestion . . . remove the battery and count to 10 or 20 before reinserting or if you haven't had the thing long, take it back as defective and get another one.

Explorer
Posts: 13,055

Re: GoPro 8 stops recording on its own

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To be perfectly clear. When HERO7 came out I purchased three of them. I have one to my brother in law, one to my son, and one I kept. My next door neighbor whom I surf and mountain bike with, also purchased a HERO7 Black. (I also got my youngest son a HERO7 White, BTW). Three of my very close colleagues from work also purchased Hero 7 black with one getting it with the GoPro Karma. NOT ONE of any of these cameras have issues. I also frequently meet people surfing and mountain biking who use HERO7 Black and all appear to love the camera and none have expressed any issues. The limited issues I did have where all resolved (as I explained above). I still think it's a fantastic camera and highly recommend it. The only reason I suggest the HERO8 over the HERO7 is because the HERO8 is a superior camera due to the FEATURES. It also just so happens that the HERO8 is very stable. Considering it is on the release firmware, I am very impressed.

With just about any tech (phones, cameras, drones, TVs, Computers, ...) You will find people reporting issues. I have very little faith in some of these YouTube videos, but I do know what I know, and that is one simple fact. The HERO8 is an amazing camera and I'm very happy that I purchased one.

I spend my hard earned money on these cameras. I don't own GoPro stock and I have no affiliation with GoPro anymore than you do. If I had issues, I don't have any motivating factors that would prevent me from sharing them (in fact I have reported my issues with several GoPro cameras and software over the years). I think my very first post was reporting issues with GoPro Studio. I've also talked at great length about how I think the HERO3 (NOT 3+, which is one of the best GoPro cameras) is the worst HERO Black camera ever made by GoPro. IMO, that camera was trash. However, there are plenty of people who praise the HERO3 as one of the best GoPro cameras. Obviously it's about personal experience and perspective. Perhaps you feel about the HERO7 like I feel about the HERO3. That doesn't mean your right about the HERO7 anymore than I am about the HERO3. For those that like/love the HERO3, I don't go out of my way to tear them down, insult them, or try to impugn their character. If someone who stated that they liked the HERO3 began praising the HERO4, would that then mean they were lying about the HERO3? If course not.

Believe what you want to believe, I could care less.
Buy or don't buy the HERO8, I kinda hope you don't, but it absolutely doesn't matter to me. Go get a pretend action camera like the DJI Osmo. Why would I care?

I only respond to offer a different perspective for the benefit of others who might easily be swayed by a monitory of disgruntled people. Of course, since it is a "Support" forum, the people coming here with issues are the majority, but they do not represent the majority of camera owners.
Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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 Get the Plus program and all your troubles will be taken care of. 

 

 

 

Tourist
Posts: 18

Re: GoPro 8 stops recording on its own

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excepted if the camera i have is the exact copy of the one i will receive no?

 

About the pilots i know using the GP7, they got the same problem.

Some called the support, tried to apply the new firmware,

changed the sd card...

Yes Daniel i understand that most probably we don't have the same

use of this camera and that's probably the reason some are happy and others not: i am using external battery on my helmet when i fly with

paragliding and  i need to film several hours without crash,

without being able to manipulate anything.

 

well i will have all the winter to choose my new camera now.

 

if someone want to test the Hero8, there is a very easy

test: try to use it at 4k 60fps protune highly stabilised

during 2 or 3 hours without interruption in a closed car filming outside when

driving for example.

I would be interrested to know if the H8

can do that without shutting down...

we'll see in the forums very soon for sure.

cheers.

Denis

 

 

 

 

 

 

 

Tourist
Posts: 18

Re: GoPro 8 stops recording on its own

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Well i just booked a new Hero 8 at the end...

I will do the tests myself as i am not sure about the very positives attitudes of some answers here.

 

It is lovely to see the so positives points each time onto the last model...

 

Count on me to make a video explaining any problem i can have.

I will do also very nice videos if indeed it is now very stable. I will let you know.

 

But i can see today another guy complaining (so early for such a new camera!!!)

I hope i didn't do a mistake... again... :-(

 

https://www.youtube.com/watch?v=SiFkvw4tVDk

GoPro #GoProHero8 #GoPro8Would you travel with just one camera that's unreliable and known for crashing and freezing, resulting in losing memorable footage?...
Adventurer
Posts: 14,094

Re: GoPro 8 stops recording on its own

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@spiryrange63110 

when you're right no one will complain to you .

 

Peace FISH