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Sightseer
Posts: 3
Accepted Solution

GoPro 8 keeps rebooting for several times

Hello my GoPro 8 rebooting many times before it stables itself. It's doing that with and without an SD card. Both with new GoPro 8 battery and several old ones. It's pretty annoying for a newly bought camera. Done the software and manual update.

Accepted Solutions
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GoPro
Posts: 6,097

Re: GoPro 8 keeps rebooting for several times

You can try to reinstall the firmware @boonoor.

 

https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

Visit that website and choose a camera model. 

Follow the instruction for manual update. 

If issue persist please contact GoPro Customer Support.

https://gopro.com/help/ContactUs

 

-Jay

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Adventurer
Posts: 13,415

Re: GoPro 8 keeps rebooting for several times

Camera should not reboot by itself. you simply see it turn off and on . 

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GoPro
Posts: 6,097

Re: GoPro 8 keeps rebooting for several times

Hi @agileflame1203,

 

Sorry to know that you're camera isn't working properly. 

That is not the experience we want you to have. 

 

Since you mentioned that you already tried updating the camera manually and it is still not working.

It would be best to contact GoPro Customer Support via phone or chat or return the camera to the store. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

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Tourist
Posts: 4

Re: GoPro 8 keeps rebooting for several times

I just got a new go pro and it is doing the same thing. I'll power it off and a few seconds later it starts by it self. Eventually it times it and turns off again but then repeats and turns in again. Draining the battery.
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Nomad
Posts: 210

Re: GoPro 8 keeps rebooting for several times

Begin to learn how the camera works...
Turn off Wake on Voice, turn off QuikCapture, turn off any connections, from camera and from app.
Press Mode button once to Turn the camera On, Hold pressed 3 seconds to turn off.
https://gopro.com/help/productmanuals
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Tourist
Posts: 2

Re: GoPro 8 keeps rebooting for several times

[ Edited ]
I've just bought a hero8
I had an issue with the update using the gopro app. Then the camera starts rebooting non-stop .
Does the update using a desktop fix the problem ?
Highlighted
Sightseer
Posts: 3

Re: GoPro 8 keeps rebooting for several times

No. I had the same issue. Just got a replacement and working fine

Highlighted
GoPro
Posts: 6,097

Re: GoPro 8 keeps rebooting for several times

You can try to reinstall the firmware @boonoor.

 

https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

Visit that website and choose a camera model. 

Follow the instruction for manual update. 

If issue persist please contact GoPro Customer Support.

https://gopro.com/help/ContactUs

 

-Jay