10-18-2019 09:22 AM
Anyone having an issue with playback where it looks like it's skipping frames or it's choppy?
Running 1080/60 Superview with Hypersmooth on. SD Card is good SanDisk Extreme 128gb, Computer is good not peaking GPU or CPU when playback just seems like it's buffering or skipping frames.
10-18-2019 10:33 AM
Hello @photogromer. How are you playing back your GoPro media? Are you using any particular media player? Do all the videos show the same behavior? Is this seen only in 1080/60 videos?
The links below provide tips to fix depending on the device that you are using. See if any of the suggestions will help:
Let us know how it goes. Thanks!
10-20-2019 07:57 AM
10-20-2019 08:34 AM
Thank you for the details that you provided, @xdrockx. Yes, it would be best to get in touch with Support if the recommended steps above do not work. Are you also using the same SD card? A sample clip showing the issue will help the team better understand what's going on. If alright, please update this thread with the outcome of your interaction with Support. It will be a great help for others who may be observing the same. Many thanks! (Support contact information is at https://gopro.com/help/ContactUs )
10-20-2019 10:13 AM - edited 10-20-2019 10:17 AM
What sort of video do you record? GoPro in a mount? When you disable hypersmooth 2.0 has the video the same issues/problems?
I recognize in my videos somthing similar when using a mount that bounce or shake a little, this overwhelmed hypersmooth in my opinion. Here some example footages.