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Tourist
Posts: 4

GoPro 8 - Quik does not see the camera

Hi,

 

my GoPro 8 is not seen by Quik at all, and the sd card is not showing up as a logical volume. I can connect to the camera from my phone and remove/edit videos from there, so SD Card and its controller must be working. However Windows only recognizes GoPro as connected in device manager, but nothing can be done with it. Is it a hardware or software defect?

 

Cheers

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GoPro
Posts: 4,634

Re: GoPro 8 - Quik does not see the camera

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Tourist
Posts: 4

Re: GoPro 8 - Quik does not see the camera

I have tried the suggestions, none work. I tried to see what linux can tell me about the problem, and in the logs libmtp was not able to bind the device during mounting, Any more suggestions or should I be sending it in for replacement?

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GoPro
Posts: 12,876

Re: GoPro 8 - Quik does not see the camera

Hi @dmitryk3877

 

Please try the steps shared on this thread.

Let us know how it goes.

 

Thanks!
Ej

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Tourist
Posts: 4

Re: GoPro 8 - Quik does not see the camera

Couple of weeks before a windows update happened and now I can communicate with the camera but only over thunderbolt, for some reason