12-04-2019 05:14 PM
My 1 month old GoPro 8 Black won't turn on or charge. I have two batteries and SD cards which I tried swapping but I get nothing out of the camera. Tried pressing the Mode button for 10 seconds and nothing. Also tried pressing Shutter button together with Mode button and nothing. Tried that with all two batteries and two SD cards in just about every combination. It's no different plugged in on charger or not. What can I do next? Thank you.
12-09-2019 08:06 PM
I experienced a very similar problem with my Hero 8 after about 6 weeks. However mine would occasionally power up & you had full functionality no problems at all, next time you try to turn it on nothing. Connected to USB power only with no battery or sd card inserted I got the same problem, it would sometimes power up but mostly not. I spoke with Customer Service on 1 of the occasions it did power up & was advised to do a SD format, Firmware update & Reset. No Joy....it has been returned to be assessed for Warranty replacement.