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Sightseer
Posts: 2
Accepted Solution

GoPro 8 Black parou de funcionar

Minha GoPro 8 Black parou de funcionar na primeira utilização. Desligou e não liga mais, nem conectado a energia. Não dá nenhum sinal

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Sightseer
Posts: 2

Re: GoPro 8 Black parou de funcionar

[ Edited ]
Thanks for the answers. I have already been contacted by the support team and the solution was to exchange the camera for warranty. 😉👍

View solution in original post


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GoPro
Posts: 19,686

Re: GoPro 8 Black parou de funcionar

Hi @swiftstoke00854

 

Sorry for any trouble caused.

The steps on HERO8 Black - Will Not Power On should help you out.

Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.
 

 

Thanks!

Ej

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Nomad
Posts: 4,420

Re: GoPro 8 Black parou de funcionar

Try the following steps:

 

Plug the GoPro into an approved USB charger (5v 2A)

 

Remove the battery and the SD card and try powering on your camera.

If the camera powers on, power it back off. 

 

Now Insert the SD card and try powering on the camera.

If the camera fails to power on, you have an issue with the SD card.

 

If the camera does power back on, power it back off.  Insert the battery and see if it starts to charge.

 

Highlighted
Sightseer
Posts: 2

Re: GoPro 8 Black parou de funcionar

[ Edited ]
Thanks for the answers. I have already been contacted by the support team and the solution was to exchange the camera for warranty. 😉👍