12-17-2019 08:52 AM
Solved! Go to Solution.
12-17-2019 09:43 AM
Is your card showing 117GB uses when it's in the PC or when it's in the camera? If you remove the MP4's from the card but leave the thm, lrv and wave files, the card may incorrectly report that there's more space being used than actually is.
You may also want to check your GoPro app on your phone. You may have set it up to automatically copy the footage from the camera and delete the footage on the camera, hence some footage may still be on your camera and some may be still on your phone.
12-17-2019 09:24 AM
12-17-2019 09:29 AM
Got it @hj91,
May I know if you can see those videos on your camera?
If you have a GoPro App (Mobile) can you please verify if those files are missing on the mobile app as well?
Try to manually check your SD card.
Check your DCIM folder and there might be sub folders on your DCIM folder.
12-17-2019 09:31 AM - edited 12-17-2019 09:32 AM
About freespace: Again, H264 or HEVC? Is an external Card Reader? Does it appear as Drive or Device?
About missing files: Can you see all files if you watch them from GoPro?