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08-30-2019 06:02 AM
GoPro 7 double records video
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08-30-2019 08:10 AM
Re: GoPro 7 double records video
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Hi @dperk15
What SD card are you using?
How are you transferring the files? You may try using an SD adapter to check the files.
If it's still the same, try doing a full format on the SD card. **Make sure to back up any important files before proceeding.
You can also try resetting the camera to its factory settings.
Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs
Thanks!
Ej
08-30-2019 09:40 AM
Re: GoPro 7 double records video
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08-30-2019 09:54 AM
Re: GoPro 7 double records video
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08-30-2019
09:58 AM
- last edited on
08-31-2019
08:47 AM
by
aenriquez
Re: GoPro 7 double records video
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You're getting two video files because you have the camera on hevc + compatability.
Your camera is saving an h264 and an h265 file of the same video. Some peoples computers or phones are not modern enough to play h265 very well, so they offer a more "compatible" video format.
08-30-2019 10:03 AM
Re: GoPro 7 double records video
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08-30-2019 05:11 PM
Re: GoPro 7 double records video
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So, yes, I did have H264 and HEVC compression. At least now I understand it!!!
08-30-2019
08:40 PM
- last edited on
09-02-2019
08:25 AM
by
mariustanya
Re: GoPro 7 double records video
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Hello Man
Thanks Very Much
I Will try it and Very Thanks For Saring ME Perfect Guide for Solving My Problem