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Tourist
Posts: 4

GoPro 7 black water hit

[ New ]
Hello dear support!
I used the camera in the pool and the water leaked inside .. the camera does not work. want to use the warranty, is it possible? and how to do it?
GoPro
Posts: 21,488

Re: GoPro 7 black water hit

[ New ]

Hi @bopo6eu

 

So long as all camera doors are closed, the HERO7 Black is waterproof down to 10m (33ft) without a housing.
Let our Support Team take a look at what happened. 
You may reach out to them through https://gopro.com/help/ContactUs

 

Thanks!

Ej

Tourist
Posts: 4

Re: GoPro 7 black water hit

[ New ]
Right I know it. I have been using the camera almost every day for many years, and what happened to it surprised me
all doors were closed, and water got into the cell anyway and now it does not work