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Sightseer
Posts: 1

GoPro 7 black entró agua

Hola, hace un mes y medio que tengo la 7 black. Hoy la he puesto en el mar 20 cm y cuando la he sacado no funcionava. He mirado de hacer reset sacando la bateria y estaba un poco mojada por dentro. Que puedo hacer? Esto debe cubrirlo la garantia de GoPro no?
GoPro
Posts: 3,047

Re: GoPro 7 black entró agua

Hi @sunnymesa56626,

This is definitely not an experience that we would like you to have. So long as all camera doors are closed, the HERO7 Black camera is waterproof down to 10m (33ft) without a housing.  
 
We want to look at what we can do to extend our help. Let our Support team take a look at what happened. You may reach out to them by phone or chat through https://gopro.com/help/ContactUs.

Kind Regards,
Ann